Manufacturers Service Contract Administrator ensures that customers receive services according to their contracts with the manufacturer. Communicates with customers to gather information about service levels and respond to questions or complaints. Being a Manufacturers Service Contract Administrator reports on levels of service and escalates complex or severe problems to management. May assist in contract negotiations. Additionally, Manufacturers Service Contract Administrator may require an associate degree. Typically reports to a supervisor or manager. The Manufacturers Service Contract Administrator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Manufacturers Service Contract Administrator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Able to work alone to perform preventive maintenance and to diagnose and repair equipment. Maintain customers equipment in accordance with the program and/or with manufacturers recommended maintenance procedures in a safe and efficient manner, insuring machine availability according to the guarantee provided to the customer.
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0 Manufacturers Service Contract Administrator jobs found in Georgiana, AL area