Service Plan Administrator

Your Role

BeaconMedaes is looking for a full -time Service Plan Administrator to join our Rock Hill, South Carolina team. This is a fantastic opportunity for someone who has a professional
“can do” attitude and a track record of delivering exceptional customer service.

Roles and responsibilities are focused on the following:

• Maintain and renew service contracts in SAP for all regions
• Perform and monitor service contract invoicing
• Maintain service contract files in accordance with quality procedures
• Assist in reporting service contract information and performance to regional and corporate management
• Assist in integration of new service products into the service contract system
• Provide best possible support by developing, maintaining relationships with regional sales, service and support staff
• The incumbent is expected to take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done
• Maintain new product information (i.e. extended warranty program literature for promoting aftermarket service products).
• Keep confidentiality

To succeed, you will need

Experience

• Proven hands-on experience with SAP
• Excellent communication skills, both written and verbal
• Positive attitude, self-starter and capable of multi-tasking , managing projects, and working effectively with colleagues
Willingness to provide a high level of customer support

Education

Skills

• Proficient in Microsoft Office, Excel, Word, and PowerPoint
• Self-directed and disciplined
• Team-oriented
• Organized
• Service-oriented
• Flexible
• High level of integrity

In return, we offer you

Here at BeaconMedaes, we play a vital role in helping healthcare facilities sustain patients when they are at their most vulnerable — and innovation is a huge part of our lifeblood. Our brand promise, “Life is in the Details,” represents one of our core values, as patient lives literally depend on our work. And when new employees join our team, we strive to ensure they understand that medical gas is a life-safety system and a critical asset in healthcare facilities. One day, one of our moms, dads, grandparents, or children could be a patient — and we aim to ensure that every solution we provide is up to the standards that we would want for them.

Further, we know that the longevity and success of BeaconMedaes would not be possible without our people — the BeaconMedaes family. We are supported by employees who are passionate about taking care of customers, and we know that this passion is the key to our prosperity.

At BeaconMedaes we offer attractive benefits including:

• Excellent compensation package, including a flexible benefits plan, and 401 (k) retirement plan

• Health insurance/ Dental insurance/ Vision insurance

• Paid time off

• Life & Disability insurance plans

• Various wellness programs

• Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc.

• We offer education assistance after 1 year of employment

• Opportunities for professional development

• We provide a collaborative, inclusive, and flexible work environment

Start your career journey with us and learn what it means to be part of the BeaconMedaes family. We offer a wide range of interesting roles and many opportunities to grow and thrive.

BeaconMedaes LLC is an equal opportunity affirmative action employer and complies with all applicable federal, state, and local fair employment practices laws.

#LI-Beacon

Life is in the Details

BeaconMedaes has been the center of the medical gas world for more than 70 years. We are a leading solutions provider in the education, design, manufacturing, supply and service of piped medical gas and laboratory gas systems. Our main corporate office and competence center for medical and laboratory gas expertise is located in Rock Hill, South Carolina.

Learn more at www.beaconmedaes.com