Marketing Communication Director jobs in Wheaton, IL

PURPOSE AND SCOPE:

Supports the mission, core values and customer service of Home Dialysis Services & Dialysis Care Center, LLC (HDS/DCC).

The Marketing/Communications Specialist is responsible for coordinating marketing and promotional communication aligned with Dialysis Care Center's brand and mission.

PRIMARY DUTIES / ACTIVITIES:

• Responsible to take high quality pictures of local staff and clinics.

• Producing high quality documents and print material for all internal and external communications that will effectively contribute to the overall creative strategy and marketing campaigns effectiveness.

• Copywriting for optimization of Google Analytics and key words to improve engagement and promotion of the information.

• Making suggestions to optimize impact of all written material.

• Research industry and social media trends, stories and news related to the dialysis industry.

• Staying up to date on best practices and emerging trends in internal communication, external communication & social media.

• Gather & collect information for monthly newsletter & social media & send to the Consultants before the deadlines.

• Review & edit monthly newsletter content & Social Media posts

• Order Promotional items as needed

• Communication with clinics regarding DCC Cares program promotion, activity & follow up.

• Assist with Corporate Events including quarterly birthday events.

• Local travel is required as needed.

• Other duties, as assigned.

CUSTOMER SERVICE:

• Responsible for supporting the values and customer service standards of HDS/DCC.

• Accountable for outstanding customer service to all staff, clients, and vendors

• Develops and maintains effective relationships through effective and timely communication.

• Initiates action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

EDUCATION/QUALIFICATIONS:

• At a minimum, must be enrolled in an accredited university, at Junior or Senior level, pursuing a Bachelors in Communications/journalism/PR or a related field.

• BS English, Communications or Technical Writing is preferred.

EXPERIENCE:

• Knowledge of Adobe Creative Suites (InDesign and Illustrator) preferred

• Must be an effective and confident communicator, with expertise in AP Style writing

OTHER QUALIFICATIONS

• Superior attention to detail

• Strong writing and editing skills

• Must be a self-starter who can work independently yet function in a highly collaborative, fast-paced team environment.

• Ability to multi-task, work under pressure and meet deadlines effectively

• Strong organizational and interpersonal skills

• High integrity, team player with patient service focus and flexibility

PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Day to day work includes desk and personal computer work and interaction with prospective and current clients. The position requires travel between assigned facilities and various locations. Travel to scheduled staff meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. The work environment is also characteristic of a dialysis center or a patient’s

home and as such the employee may be exposed to infectious and contagious diseases/ materials. Must be able to lift 30 pounds as needed

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.