Marketing Communication Manager manages the implementation of the marketing communications strategy and programs, including advertising, branding, product promotion, and regulatory matters. Designs, develops, and distributes consistent themes, messaging, and branding throughout all communication touch points. Being a Marketing Communication Manager understands products, customers, and industry and develops focused communications in collaboration with organizational stakeholders across functions. Oversees efficient processes for the regulatory review and approval of communication materials. Additionally, Marketing Communication Manager explores and adopts new channels, methods, and platforms to optimize marketing communications. May oversee the planning and execution of trade shows and conferences to showcase products and amplify messaging. Develops the internal and external resources required for communication program delivery. Requires a bachelor's degree. Typically reports to a director. The Marketing Communication Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Marketing Communication Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Marketing
Telemarketing: The CSR & Marketing Manager will learn to make 30 or more outbound calls a day using the Lead Manager CRM system with the goal of generating leads for home and auto insurance sales. He/She will learn to use the information provided to him/her to prefill information needed to obtain a quote in AdvisorPro. He/She will learn to save the quote and then transfer the call to the agent on duty.
Social Media Marketing: The CSR & Marketing Manager will learn how to create and manage social media pages while following Allstate guidelines.
Account Management & Customer Service:
Payments: The CSR & Marketing Manager will learn the skill of account management by assisting our existing clients. This will include taking payments over the phone and in person, setting up or changing automatic payment methods using Billing Utilities in the Integrated Payment System.
*This position can lead to a position as a Sales Agent for Allstate.
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 30 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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