Marketing Support Specialist jobs in Philadelphia, PA

We are seeking a trustworthy, reliable, self-starter to join our Print, Direct Mail and Digital Marketing Firm!

In this role, you are a core member of the Team. We need someone who is a proficient communicator, driven, enjoys the work, great interpersonal skills, and someone who can create positive and effective relationships with our clients. We have a friendly laid-back culture, and we are looking for someone who wants to grow with our company.

Essential Duties:

• Manage correspondence, scheduling appointments, coordinating meetings, and handling incoming calls and emails.
• Process orders and Merchant applications. Follow through until approved.
• Serve as a primary point of contact for internal and external inquiries, providing timely and professional responses. Relay messages and information accurately and efficiently.
• Review and prioritizes work requests using Project Management software.
• Learn fast and be proactive at keeping on top of tasks.
• Interact with customers via phone, email, and in-person to assist with POS system inquiries and issues.
• Troubleshoot with customers experiencing difficulties with our POS systems. (training is available for the right candidate)
• Good Sales & Marketing hustle to stay on top of customers and provide great service as needed.

Required Skills/Abilities:

• Excellent verbal and written communication skills (phone skills)
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Demonstrated time management skills and ability to work efficiently in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with clients
• Excellent organization
• Proficient in Microsoft Office and related software’s
• CRM Management knowledge a plus
• Proofreading
• Customer Service 1 Year (required)
• QuickBooks

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• West Berlin, NJ 08091: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
• QuickBooks: 1 year (Preferred)

Work Location: In person