Material Planner jobs in Saint Petersburg, FL

Job Summary:

We are seeking a bilingual (Spanish/English) Office Manager/Dispatcher to join our team. In this role, you will play a critical part in facilitating communication with our primary Spanish-speaking service department, ensuring smooth operations by dispatching technicians, tracking equipment locations, and managing incoming service department calls. The ideal candidate will be highly organized, fluent in both languages, and experienced in overseeing office and dispatch operations.

Key Responsibilities:

• Facilitate Communication: Serve as the primary point of contact for our Spanish-speaking service department, ensuring clear and effective communication.

• Dispatch Management: Coordinate and dispatch service technicians to customer locations, ensuring timely responses to service requests.

• Equipment Tracking: Monitor and track the locations of equipment to ensure accurate records and efficient operations.

• Operations Oversight: Oversee day-to-day operations within the service department, including scheduling, workflow management, and process improvement.

• Customer Interaction: Handle incoming calls from customers, assist with scheduling service appointments, and provide timely updates on service status.

• Administrative Support: Maintain accurate records of service calls, technician schedules, equipment locations, and other relevant data.

• Team Collaboration: Work closely with the service and operations teams to ensure seamless communication and service delivery.

• Problem Solving: Address and resolve any issues related to dispatch, equipment tracking, or customer service, ensuring a high level of customer satisfaction.

Job Types: Full-time, Part-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends
• Overtime

Experience:

• Dispatching: 1 year (Preferred)

Language:

• Spanish (Required)

Ability to Commute:

• Pinellas Park, FL 33782 (Required)

Ability to Relocate:

• Pinellas Park, FL 33782: Relocate before starting work (Required)

Work Location: In person