Media Supervisor jobs in Dallas, TX

Media Supervisor is responsible for overseeing and guiding research and development of media plans, identifying target audience and ideal media outlets. Approves media mix and frequency as appropriate to client budget and objectives. Being a Media Supervisor may require a bachelor's degree and at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Additionally, Media Supervisor relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. (Copyright 2024 Salary.com)

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • Just Posted

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Production Supervisor
  • Lime Media Group, Inc.
  • Rockwall, TX FULL_TIME
  • DescriptionProduction SupervisorAs an employee at Lime Media, you will be a part of a fast-growing organization that values giving back, believing in something greater than yourself, and a never-endin...
  • 19 Days Ago

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Social Media Supervisor
  • VMLY&R
  • Frisco, TX FULL_TIME
  • About Us: VMLY&R VMLY&R is a global brand and customer experience agency that harnesses creativity, technology, and culture to create connected brands. But what does that mean? It means we're a creati...
  • Just Posted

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Commerce Media Buyer
  • LoveToKnow Media*
  • Dallas, TX FULL_TIME
  • Commerce Media Buyer LoveToKnow Media is seeking an experienced Media Buyer to join our growing Commerce Team. This critical role will be responsible for running and optimizing all paid promotion of c...
  • 20 Days Ago

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Social Media Ads Specialist
  • Salem Media Group, Inc
  • Irving, TX FULL_TIME
  • Overview Salem Surround, a division of Salem Media Group, offers an exceptional opportunity for a Social Media Ads Specialist. As Digital Coordinator – Social Ads Specialist, you will be a part of a t...
  • 21 Days Ago

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Sr. Media Strategist
  • Mindstream Media Group
  • Dallas, TX FULL_TIME
  • About the Role: The Senior Media Strategist is responsible for creating complex paid media strategy in both traditional and digital platforms to support a client’s business goals, assessing opportunit...
  • Just Posted

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0 Media Supervisor jobs found in Dallas, TX area

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Public Relations Senior Account Executive, Food & Beverage - Dallas, TX
  • Breadandbutterpr
  • Dallas, TX
  • **Who we are:** bread & Butter is a full-service communications agency with a fondness for all things food, drink and tr...
  • 3/28/2024 12:00:00 AM

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Full Time Security Officer (Galleria Mall), $17.00
  • GuardTexas
  • Dallas, TX
  • Job Description Full Time Security Officer (Galleria Mall), $17.00 (Dallas Charlie) Dallas, TX, United States of America...
  • 3/28/2024 12:00:00 AM

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FLEX Security Officer, $18 (MUST BE ABLE TO WORK ANY SHIFT)
  • GuardTexas
  • Dallas, TX
  • Job Description FLEX Security Officer, $18 (MUST BE ABLE TO WORK ANY SHIFT) (Charlie Company) Dallas, TX, United States ...
  • 3/28/2024 12:00:00 AM

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Sales Coordinator - Sheraton Hotels - (2...
  • free-classifieds-usa.com
  • Dallas, TX
  • ****Sales Coordinator - Sheraton Hotels - (21112547)**** * Price: Check with seller * Published date: October 12, 2021 1...
  • 3/28/2024 12:00:00 AM

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Associate Cafeteria Attendant - 14 per h...
  • free-classifieds-usa.com
  • Dallas, TX
  • ****Associate Cafeteria Attendant - 14 per hour - NEW HOTEL - Marriott Dallas Uptown - (21079902)**** * Price: Check wit...
  • 3/28/2024 12:00:00 AM

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Ophthalmic Technician
  • Parkland Health & Hospital System
  • Dallas, TX
  • Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the man...
  • 3/27/2024 12:00:00 AM

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Senior Public Relations Specialist
  • Champion
  • Dallas, TX
  • Award-winning PR & Digital Media Agency is seeking a full-time Senior Public Relations Specialist with four to five year...
  • 3/25/2024 12:00:00 AM

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Senior Corporate Communications Specialist
  • Boy Scouts of America
  • Irving, TX
  • Position Overview As the Senior Corporate Communications Specialist at the Boy Scouts of America, you will play a crucia...
  • 3/25/2024 12:00:00 AM

Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Media Supervisor jobs
$91,039 to $110,473
Dallas, Texas area prices
were up 2.2% from a year ago

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Supervises, trains and supports Media Planners and Assistant Media Planners, ensuring quality control and that timeliness are met for all work products.
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They have an in-depth understanding of the process steps and time required to plan and execute within all digital media types.
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Media Supervisor in Battle Creek, MI
We proactively seek out more efficient and effective ways to optimize media budgets for each unique business need.
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