Job Description: Experienced Automotive Service Manager
Gomez Auto Repair in Salinas is seeking a dynamic Experienced Automotive Service Manager to lead and grow our service department. We are looking for a professional with a proven track record in service management, exceptional leadership skills, and a strong commitment to delivering outstanding customer experiences.
Why Join Us?
- Competitive pay: $40,175 - $87,860 annually, plus bonus opportunities.
- Professional and enjoyable work environment.
- Comprehensive benefits, including employee discounts and a retirement plan.
- A supportive team culture that values growth and excellence.
Position Overview:
As the Automotive Service Manager, you will oversee the service department's daily operations, ensuring efficiency, profitability, and exceptional customer satisfaction. This role requires a customer-focused individual with strong communication skills, a deep understanding of automotive repair, and the ability to mentor and manage a team effectively.
Key Responsibilities:
- Welcome customers, identify their needs, and provide expert guidance on service options.
- Coordinate with mechanics and technicians to develop cost-effective solutions for repairs and maintenance.
- Explain service options, including OEM parts and warranty details, clearly and transparently to customers.
- Manage the shop’s workflow, ensuring efficient scheduling and timely completion of repairs.
- Track repair statuses, prepare detailed labor and cost reports, and conduct post-service inspections with customers.
- Handle financial transactions, including invoicing and payments, at the front desk.
- Perform customer service duties such as answering phones, scheduling appointments, and updating customers on repair progress.
- Maintain a clean, organized, and professional work environment.
Requirements and Qualifications:
- High school diploma or equivalent required.
- At least 1 year of service management experience in the automotive industry or similar.
- Valid driver’s license (required).
- Bilingual in Spanish (preferred).
- Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical customers.
- Problem-solving and critical-thinking abilities.
- Extensive knowledge of automotive parts and repair processes.
- Availability to work Monday to Friday.
Schedule:
- Full-time, 8-hour shifts.
- Day shift
Location:
Salinas, CA 93905. Reliable commuting or relocation plans required.
Compensation and Benefits:
- Annual pay up to $87,860 (based on experience), plus bonuses.
- Employee discounts and retirement plan.
Join Our Team:
If you are a motivated and experienced Automotive Service Manager passionate about leading a successful service team, we want to hear from you! Apply today to help us take Gomez Auto Repair to new heights.
Job Type: Full-time.
Pay: Up to $87,860.
Job Types: Full-time, Internship
Pay: Up to $87,860.06 per year
Benefits:
- Employee discount
- Retirement plan
Shift:
Work Days:
Language:
License/Certification:
- Driver's License (Preferred)
Work Location: In person