Handle/diffuse escalated call situations from members/participants.
February 26, 2021
Provide feedback and escalations to senior management regarding necessary member care or coverage issues.
February 13, 2021
Demonstrates adequate/accurate typing speed while talking to the customer.
February 02, 2021
Participate in community resident prospecting events inclusive of helping to register prospective new residents, conducting tours, and answering questions about community activities and amenities.
October 17, 2020
Develop relationships with community leaders, physicians, pharmacists, nursing homes, senior centers and industry colleagues.
October 10, 2020