Understand and adhere to all company, carrier, and/or CMS related policies and procedures.
January 28, 2020
Demonstrates adequate/accurate typing speed while talking to the customer.
January 05, 2020
Provide feedback and escalations to senior management regarding necessary member care or coverage issues.
January 01, 2020
Handle/diffuse escalated call situations from members/participants.
December 19, 2019
Create sales events intended to allow new and existing Erickson residents to make sound choices about their health care insurance coverage needs.
November 20, 2019
Develop relationships with community leaders, physicians, pharmacists, nursing homes, senior centers and industry colleagues.
November 14, 2019
Participate in community resident prospecting events inclusive of helping to register prospective new residents, conducting tours, and answering questions about community activities and amenities.
November 02, 2019
Required Intermediate Microsoft Outlook.
November 01, 2019
Function independently and responsibly with minimal need for supervision.
October 02, 2019