Member Certification Specialist jobs in Washington

Use your administrative skills and attention to detail to become a Certification Specialist with Opportunity Council's Rental Assistant Program. Apply today!

The Certification Specialist reviews staff program files for Opportunity Council’s utility and/or rental assistance programs to ensure the files are complete and accurate and comply with program eligibility and rules set forth by federal, state and private funders. When necessary, the Certification Specialist issues file corrections and provides file feedback to intake specialists. In addition, the Certification Specialist prepares staff files for payment and assists the Coordinator with vendor relations and payments. As needed, the Certification Specialist provides backup support for eligibility and outreach services to clients seeking assistance from Community Services intake programs, and performs a variety of complex clerical and administrative functions.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

OTHER RESPONSIBILITIES:

EDUCATION/EXPERIENCE REQUIREMENTS:

SKILLS AND ABILITIES REQUIRED:

GENERAL PHYSICAL/MENTAL REQUIREMENTS:

Strength: Lifting and carrying general office supplies, typically weighing less than 25 pounds.

Manual Dexterity: Sitting for long periods while keyboarding on the computer, performing routine clerical tasks or speaking and taking notes by telephone.

Mobility: Driving; sitting for prolonged periods

Visual Discrimination: Staring at a computer screen while performing routine clerical and administrative support functions.

Hearing: Ability to listen on the phone while taking notes of conversation.

Concentration: Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people.

Conceptualization: Position deals with a variety of problems, and the answer sometimes must be constructed form prior knowledge of the agency, its policies, practices and precedents, and the program and functional field.

Judgment/Temperament: Much of work is routine; may occasionally be involved in projects that require new ideas or approaches.

Special Requirements:

• Must have Washington State driver's license at time of hire.
• Required to provide five (5) year driving history/abstract prior to first day of employment. Must be insurable under Opportunity Council's insurance for duration of employment in this position.

Remote Work: This position is full-time on-site and not remote work eligible.

Essential Employee: No

Working Conditions: Work is generally performed in a fast–paced office environment with frequent interruptions and occasional crisis situations. Requires travel within the agency’s service area for meetings, special workshops, trainings, and other job-related activities. All work is completed following current Washington State COVID-19 mandates.

Benefits@Opportunity Council

Opportunity Council offers the following benefits to eligible employees:

• Paid time off earned on an accrual basis (vacation, sick, personal holidays)
• Paid time off for wellness needs
• Employer-paid holidays (13 in 2023)
• Employer-paid HDHP and low-cost traditional health care options
• HSA and FSA, subject to plan terms
• Eligibility for Critical Illness coverage
• 403(b) retirement plan (5% employer contribution)
• Eligibility for health coverage for legal dependents
• Eligibility for employee/family dental and vision coverage
• Voluntary benefits such as life insurance, long-term disability, long-term care and personal legal services

Opportunity Council is a private, non-profit Community Action Agency serving homeless and low-income families and individuals. Our mission is to help people improve their lives through education, support, and direct assistance while advocating for just and equitable communities. For over 50 years we have offered a broad scope of services that range from addressing immediate and crisis-oriented needs (food, emergency shelter, eviction-prevention) to longer-term programs that promote self-sufficiency in our community (early childhood education, home weatherization). For more details, please visit our website at https://www.oppco.org.