Member Records Administrator jobs in Wilmington, DE

Responsibilities

- Greet and check-in patients as they arrive at the medical office
- Collect and update patient information, including personal and insurance details
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries or direct calls to the appropriate department
- Assist with medical record management, including filing, organizing, and retrieving patient records
- Ensure compliance with HIPAA regulations regarding patient privacy and confidentiality
- Provide excellent customer service to patients, addressing their needs and concerns in a professional manner
- Collaborate with medical staff to coordinate patient care and facilitate smooth operations of the office

Experience
- Previous experience working as a medical receptionist or in a similar administrative role is preferred
- Familiarity with medical terminology and procedures is a plus
- Proficiency in using office equipment, such as computers, printers, and phone systems
- Knowledge of electronic health record (EHR) systems, such as NextGen or Athena, is advantageous
- Strong organizational skills and attention to detail to ensure accurate record keeping
- Excellent communication skills, both verbal and written, for effective interaction with patients and staff members

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type: Full-time

Pay: $18.00 - $18.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Ob/Gyn

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person