Member Services Associate jobs in the United States

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Member Services Customer Service Representative
  • Member Services
  • Holly, FL FULL_TIME
  • Member Services Customer Service Representative
    Member Services
    Full-time
    Monday - Friday 8am - 5pm

    POSITION SUMMARY:

    The Customer Services Representative (CSR) always presents a positive image to Florida Health Care Plans members. This position requires proficiency in answering calls, responding to emails, online chat, and in person support for FHCP members related to inquiries, complaints, grievances, & appeals. Must be accurate and efficient in researching benefits and assisting members in understanding their plan. The CSR must be timely and proficient in documenting all communication with members.

    QUALIFICATIONS:
    Education, Skills, and Experience:


    • Excellent verbal and written communication skills required.

    • Must be able to type a minimum of thirty (30) wpm with ninety (90) % accuracy.

    • Proficient with Microsoft Word/Outlook and basic keyboarding skills required.

    • Must be able to work independently and with others in a multi-disciplinary team environment.

    • Strong problem solving, organizational and time management skills necessary.

    • Must be able to diffuse difficult situations.

    • Must be flexible in meeting the demands of all department operations.

    • Must be capable of multitasking/adjust to constant changes.

    • Minimum of a High School Diploma/GED required, or two years of college preferred.

    • Two (2) years' experience with a Managed Care Organization preferred.

    • Two (2) years' experience in the health care industry, preferably in public relations, Customer Service, or compliance/state & federal regulations preferred.

    • Comprehensive understanding of Benefits' and Patient Rights is preferred.

    • Knowledge of Medical terminology preferred.

    • Bilingual-Spanish/English is a plus.



    •EOE/M/F/Vet/Disabled

     

  • 9 Days Ago

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Tusk Logistics - Operations Associate - Account Manager
  • Operations Associate - Account Manager - 1871 Member Company
  • Chicago, IL FULL_TIME
  • WHAT IS TUSK LOGISTICSTusk Logistics is a national network of regional parcel carriers, driving value for Shippers by reducing their dependence on legacy national parcel carriers like UPS and FedEx, a...
  • 22 Days Ago

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CONSUMER LENDING TEAM MEMBER
  • Member Support Services, LLC
  • Pittsfield, MA FULL_TIME
  • Role: Consumer Lending Processor This is a unique opportunity for a professional to fully realize their potential. We are an innovative model designed to propel Credit Unions to world class services. ...
  • 21 Days Ago

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Intern - REO
  • Rialto Associate Services, LLC
  • Las Vegas, NV INTERN
  • KEY RESPONSIBILITIES Work with Asset Managers and Analysts to learn how prepare cash flow models, valuation analysis, property proformas, as well as the preparation of Business Plans and/or Hold vs. S...
  • 2 Months Ago

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Analyst - Loan Workout
  • Rialto Associate Services, LLC
  • Miami, FL FULL_TIME
  • Key Responsibilities: Comprehensive analysis and understanding of loan collateral dynamics, value determination, and resolution strategies Conduct market analysis and research Engagement of and intera...
  • 2 Months Ago

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Summer Intern 2024
  • Rialto Associate Services, LLC
  • Miami, FL INTERN
  • Summer Internship Program: Rialto is a fully integrated real estate investment management and asset management company with a dedicated special servicer. Rialto invests and manages assets throughout t...
  • 2 Months Ago

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Branch Member Service Representative
  • Northwest Federal Credit Union
  • Manassas, VA
  • Overview: The Member Service Representatives facilitate member service transactions and support services to positively i...
  • 7/22/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness Inc.
  • Centreville, VA
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
  • 7/21/2024 12:00:00 AM

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Member Service Representative
  • United States Senate Federal Credit Union
  • Alexandria, VA
  • Job Description Mission: In the Senate Community tradition of service, we strive to improve the financial wellness of ou...
  • 7/20/2024 12:00:00 AM

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Branch Member Service Representative
  • Northwest Federal Credit Union
  • Leesburg, VA
  • Overview: The Member Service Representatives facilitate member service transactions and support services to positively i...
  • 7/20/2024 12:00:00 AM

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Member Services Representative Morning
  • Planet Fitness Inc.
  • Falls Church, VA
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
  • 7/20/2024 12:00:00 AM

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Branch Member Service Representative
  • Northwest Federal Credit Union
  • Mc Lean, VA
  • Overview: The Member Service Representatives facilitate member service transactions and support services to positively i...
  • 7/20/2024 12:00:00 AM

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Member Services Associate - Onsite
  • National Rural Utilities Cooperative Finance Corporation
  • Dulles, VA
  • Job Description Job Description Join a member-driven leader in a fast-paced, challenging and collaborative environment w...
  • 7/19/2024 12:00:00 AM

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Member Services Associate II - Onsite
  • National Rural Utilities Cooperative Finance Corporation
  • Dulles, VA
  • Job Description Job Description Join a member-driven leader in a fast-paced, challenging and collaborative environment w...
  • 7/19/2024 12:00:00 AM

Income Estimation for Member Services Associate jobs
$41,150 to $52,173

Career Path for Member Services Associate