Member Services Director jobs in Cody, WY

Company Description

Forefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience.

Job Description

Come elevate your career with our company that has won the #1 "Best places to work by Modern Healthcare!" Forefront Healthcare is looking for an enthusiastic leader to join our team. Forefront Healthcare is looking for an enthusiastic leader to join our team!

 We have an exciting opportunity for a  Senior Director, Food & Nutrition Services at a senior living community in Billings, Montana!  This role will be responsible for overseeing multiple locations for this beautiful senior living campus.  This role will act as the client liaison therefore we are looking for excellent communication skills!  

Your professional leadership presence, along with your strong business acumen background make you an ideal candidate for this position.  We are looking for excellent communication skills along with strong client relationship building competency!

WE OFFER AMAZING BENEFITS! Your benefits start the first day of the month following your start date. PTO, Vacation time, Holidays, Medical Insurance, Dental Insurance, 401(k), Employee Assistance Program, and much more!

Check out our website: https://forefronhealthcare.com/

We are looking for a polished LEADER who will work to direct and motivate the food and nutrition team to create a culture of excellence!

Summary/Objective:

The Senior Director, Food & Nutrition Services will collaborate with other Forefront Leaders in the development of wellness and retail programs and campus-wide promotions.  He/she will ensure regulatory compliance with facility dining operations.

Through regular contact, active listening, and timely addressing of any issues, concerns, or problems, he/she will establish and maintain effective communication with our client and Forefront's onsite and above the unit team.

This person will be charged with developing excellent working relationships with clients and providing effective training, leadership, and management with all facility staff as he/she understands that the achievement of goals and high standards must be a joint effort in our complex and demanding business environment.

The Senior Director, Food & Nutrition Services provides overall planning for, direction to, and control of menus and recipes to achieve operating and financial goals and enhance food quality and presentation. 

Will actively participate in new business surveys, proforma development, and presentations. He/she will assist in the processing of research data, cost analysis, development of recipes and menus, (including sourcing materials), and development and execution of all culinary training programs and materials.

The Senior Director, Food & Nutrition Services will act as the expert for all front of the house services including culinary services and make recommendations for our the overall strategy. Additionally, he/she will monitor, research, and report on all competitors' activities, and be responsible for providing leadership in the strategic planning, development, and execution of food marketing plans, culinary support, and consumer food insights to assigned brands and/or corporate clients and incorporating experience from previous assignments to lead and inspire all aspects of culinary talent.

Essential Functions:

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Assists in implementing company retail programs in existing and new retail service locations across all lines of business.
• Oversee and manage multiple Direct Reports
• Directs foodservice and culinary development and training.
• Implementation of creative menus and merchandising standards
• Supports Forefront’s growth strategy in the Billings, MT area
• Train, monitor, evaluate, and act on unit performance in all culinary areas.
• Collaborates with Forefronts Supply Chain, Operations, Clinical, and Marketing groups
• Monitors local market trends and identifies appropriate target markets to further Forefront’s growth.
• Guides product and service offering through the product life cycle.

Qualifications

• Previous Director experience or General Manager experience in a Healthcare or Senior Living environment. 7-10 years
• Culinary experience: 5-8 years (Preferred)
• 5 years of Budget Experience/financial  

Additional Information

Salary: $95,000.00-$105,000.00

AAP/EEO Statement:

Forefront Healthcare is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.