Member Services Director jobs in Jacksonville, FL

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

Recently Added Member Services Director jobs

M
Administrative Insurance Coordinator
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:
    We are seeking a detail-oriented individual to fill a key administrative role that supports our individual and group insurance departments.


    Duties/Responsibilities:

    • Responding to client inquiries, requests, and questions through phone and email.
    • Updating client files across multiple databases.
    • Managing the communication process, including letters for collection, lapse notices, and reinstatement notices.
    • Processing new enrollments, changes, and terminations in the database.
    • Providing exceptional customer service through clear and direct communication with both internal and external stakeholders.
    • Performing additional duties as assigned.

    Required Skills/Abilities:

    • Ability to work onsite from a designated office to facilitate collaborative and interactive work.
    • Maintaining a high level of professionalism with clients and establishing positive rapport with all callers.
    • Proficient typing and data entry skills.
    • Self-sufficiency, meeting deadlines, and taking initiative.
    • Strong multitasking and prioritization skills in a high-volume, fast-paced environment.

    Required Education and Experience:

    • 1-2 years of related experience preferred or an equivalent combination of education, training, and experience.
    • A high school diploma or general education degree (GED) is required.
    • Intermediate working knowledge of Microsoft Office.






  • Just Posted
Apply this Job
M
Insurance Account Manager
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:This position is responsible for providing support to sales team and responding to a high-volume of service inquiries.Duties/Responsibilities:Assisting employer group and individual client...
  • 4 Days Ago
Apply this Job
M
Insurance Account Assistant
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:This position is responsible for performing administrative duties related to our individual and group insurance departments.Duties/Responsibilities:Assisting client inquiries, requests, an...
  • 10 Days Ago
Apply this Job
M
Insurance Sales Agent (FT)
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:This position is responsible for generating new insurance leads, providing sales support and responding to a high volume of leads from marketing campaigns and client relationships.Duties/R...
  • 13 Days Ago
Apply this Job
M
Insurance Sales Agent (FT)
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:This position is responsible for generating new insurance leads, providing sales support and responding to a high volume of leads from marketing campaigns and client relationships.Duties/R...
  • 13 Days Ago
Apply this Job
M
Customer Account Manager
  • Member Benefits
  • Jacksonville, FL FULL_TIME
  • Job Summary:This position is responsible for providing support to sales team and responding to a high-volume of service inquiries.Duties/Responsibilities:Assisting employer group and individual client...
  • 27 Days Ago
Apply this Job
View All Member Services Director Jobs
Salary Company Skills How To Become Job Openings
Filters

Clear All
  • Filter Jobs by companies
  • More
Salary Company Skills How To Become Job Openings

0 Member Services Director jobs found in Jacksonville, FL area

A
Director of Investment Operations
  • Alfred I. duPont Charitable Trust
  • Jacksonville, FL
  • Job Description Job Description POSITION SPECIFICATION TITLE: DIRECTOR OF INVESTMENT OPERATIONS REPORTS TO: CHIEF OPERAT...
  • 4/23/2024 12:00:00 AM
Apply this job
A
Divisional Director
  • Amenity Pool Services
  • Jacksonville, FL
  • The Divisional Director plays a pivotal role in steering the comprehensive operations of our properties and facilities. ...
  • 4/21/2024 12:00:00 AM
Apply this job
D
Project Director
  • Dana B Kenyon Company (dbk)
  • Jacksonville, FL
  • Our future is yours to build Are you in? Build your career in a big way with Dana B Kenyon Company. Dana B. Kenyon Compa...
  • 4/21/2024 12:00:00 AM
Apply this job
A
Divisional Director
  • Amenity Pool Services
  • Jacksonville, FL
  • The Divisional Director plays a pivotal role in steering the comprehensive operations of our properties and facilities. ...
  • 4/21/2024 12:00:00 AM
Apply this job
C
Project Director - Southeast
  • Clayco
  • Jacksonville, FL
  • About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and cons...
  • 4/21/2024 12:00:00 AM
Apply this job
D
Project Director
  • Dana B Kenyon Company (DBK)
  • Jacksonville, FL
  • Our future is yours to build … Are you in? Build your career in a big way with Dana B Kenyon Company. Dana B. Kenyon Com...
  • 4/19/2024 12:00:00 AM
Apply this job
A
Director of Radiology
  • Ascension
  • Jacksonville, FL
  • Details Department: Radiology Schedule: Full-Time, Days M-F 8AM-5PM Hospital: Ascension St. Vincent's Riverside Hospital...
  • 4/10/2024 12:00:00 AM
Apply this job
L
Center Director (3650)
  • Lutheran Services Florida
  • Jacksonville, FL
  • Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibra...
  • 4/2/2024 12:00:00 AM
Apply this job
View All Member Services Director Jobs

About Jacksonville, Florida

Jacksonville is the most populous city in Florida, the most populous city in the southeastern United States and the largest city by area in the contiguous United States. It is the seat of Duval County, with which the city government consolidated in 1968. Consolidation gave Jacksonville its great size and placed most of its metropolitan population within the city limits. As of 2017 Jacksonville's population was estimated to be 892,062. The Jacksonville metropolitan area has a population of 1,523,615 and is the fourth largest in Florida. Jacksonville is centered on the banks of the St. Johns ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$125,416 to $171,946
Jacksonville, Florida area prices
were up 1.5% from a year ago
View detail

What does a Member Services Director do?

Member Services Director in Fort Myers, FL
Romine recalled a story of a member in Montana who called in about a seeing-eye dog and how to get one.
January 17, 2020
Member Services Director in New Suffolk, NY
Leverage all available technology to automate member service transactions in order to eliminate/streamline manual processes and increase the allocation of staff time to advancing constituent relations.
January 07, 2020
Member Services Director in Pocatello, ID
Unite provides its members with many different services, all of which involve fighting for equality and diversity in the workplace.
January 03, 2020