Member Services Director jobs in Muskegon, MI

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

A Director of Social Services directs, plans, organizes, and develops the operation of the Social Services Department. Participates in the implementation of social care plans and resident assessments in accordance with current federal, state, and local standards, guidelines and regulations. Ensures that the medically related emotional and social needs of the resident are met/maintained on an individual basis. Other key responsibilities will include:

• Plans, develops and organizes the social service programs of the Health Campus.
• Participates in discharge planning, development and implementation of social care plans and resident assessments.
• Develops a written plan of care (preliminary and comprehensive) for each resident
• Reviews and revises care plans and assessments as necessary, but mainly quarterly
• Provides information to resident/families on Medicare/Medicaid and other financial assistance programs
• Reviews and develops a plan of correction for social service deficiencies noted during survey inspections
• Interviews resident or family members, as necessary, to obtain social history.
• Attends and participates in annual company required in-service training programs.
• Follows all safety regulations, programs, policies, and procedures.
• Follows resident's rights and responsibilities, including the right of refusal.
• Follows the company's policies and procedures regarding resident complaints and/or grievances
• Assists in recruiting, screening, selecting, hiring, training coaching, counseling, and developing a team of qualified and highly motivated individuals.
• Minimal travel including overnight stay as necessary.

Qualifications for Director of Social Services I:

• High school diploma or equivalent. Bachelor's in Psychology; or Licensed practical nurse in Kentucky, Michigan, or Ohio.
• Must meet State requirements and regulatory code(s) for licensure or certification.
• Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment.
• Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.

Qualifications for Director of Social Services II:

• Bachelor's degree in social work
• LSW preferred
• Must meet State requirements and regulatory code(s) for licensure or certification.
• Three (3) to five (5) years' experience working in the field of social services in a senior residential care, healthcare, senior living industry or long-term care environment.
• Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.

Physical Requirements

Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.

Six months of training, orientation and fun!

We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.