Member Services Director jobs in Peoria, IL
Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Member Services Director jobs
Director of Social Services - Lutheran Hillside Village Care Center
- Lutheran Senior Services
-
Peoria, IL
FULL_TIME
-
Introduction:
At Lutheran Senior Services, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest . In this work environment, all team members are part of a community and appreciated by the people they work with – residents and coworkers – every day.
Summary:
This position is responsible for directing and supervising the day-to-day operations of the social service department of their respective Life Plan Community
Essential Duties and Responsibilities:
Plans, develops, organizes, manages, and evaluates their location’s Social Services department and staff ( if applicable)
Completes daily administrative paperwork including but not limited to budgeting, community planning, problem solving, assessments
Documents in residents’ charts regarding pertinent information to conform with LSS policy and state and federal regulations. Reviews documentation for compliance
Actively participates in Quality Assurance and Performance Improvement
Initiates and attends resident care plans as needed if no social services coordinator
Addresses and assists in solving residents’ and family concerns
Develops a referral network within the community for available resources for residents and families
Manages the Medicaid case load for the respective life plan community or licensed level of living
May conduct closings in AL/ALMC and care center
Develops and changes departmental policies and procedures as needed.
Assists in supporting other departments as needed to benefit the resident and family
Knowledge, Skills, and Abilities:
Bachelor’s Degree in Social Work or related field of study required; Master’s Degree preferred
Two or more years of related work experience required
Prior experience working in long term care preferred
Social Work License (LCSW or LSW) preferred
Strong supervisory and leadership skills
Strong verbal and written communication skills in regard to fellow employees, resident, families, and outside agencies
General understanding and knowledge of geriatrics
Ability to adjust to daily interruptions and re-arrange schedule due to resident, family and facility needs.
Physical Activities and Demands; Working Conditions:
The physical activities and demands and working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk to hear. The employee frequently is required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance.
The working conditions involve a well-lighted and ventilated working area that has its own temperature control system (air conditioning and heat); Possible exposure to combative residents; Minimal exposure to chemicals and hazardous waste; Minimal exposure to outside weather conditions; Appropriate ergonomic and personal safety equipment is provided as needed.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state, and local laws and standards.
Additional Information:
N/A - Just Posted
Social Services Director
- The Loft of Eureka
-
Eureka, IL
FULL_TIME
- SOCIAL SERVICES DIRECTOR The Loft Rehabilitation and Nursing of Eureka is a skilled nursing facility in Eureka, Illinois. At The Loft, our commitment is to quality resident experience and strong, evid...
- 17 Days Ago
Social Services/ Admissions Director
- Petersen Health Care
-
Pekin, IL
FULL_TIME
- Social Services/ Admissions Director Job Responsibilities Providing customers with facility related information via facility tours, personal visits/assessments, and follow-up Care planning to meet soc...
- 18 Days Ago
Director, Laboratory Services
- Nealy Pierce
-
Tennessee, IL
FULL_TIME
- Nealy Pierce has been engaged by a leading, multi-campus health system in Tennessee to conduct a search for a Director, Laboratory Services to join their team. In this role, you will serve as the stra...
- 21 Days Ago
Director Inpatient Nursing Services
- OSF HealthCare
-
BLOOMINGTON, IL
FULL_TIME
- OverviewExpected pay for this position is $52.66 - $69.77/hour. Actual pay will be determined by experience, skills and internal equity. POSITION SUMMARY: The Director has responsibility for coordina...
- Just Posted
Social Services Director
- Arcadia Care
-
Bloomington, IL
FULL_TIME
- Job Summary: The Social Services Director is responsible for the overall operation of the Social Services department to ensure all medically related emotional and social needs of patients are met in a...
- Just Posted
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0 Member Services Director jobs found in Peoria, IL area
About Peoria, Illinois
Peoria (/piˈɔːriə/ pee-OR-ee-ə) is the county seat of Peoria County, Illinois, and the largest city on the Illinois River. Established in 1691 by the French explorer Henri de Tonti, Peoria is the oldest European settlement in Illinois, and is named after the Peoria tribe. As of the 2010 census, the city was the seventh-most populated in Illinois (and the third largest outside the Chicago metropolitan area), with a population of 115,007. The Peoria Metropolitan Statistical Area had a population of 373,590 in 2011. Until 2018, Peoria was the global and national headquarters for Caterpillar Inc.,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$127,537 to $174,855
Peoria, Illinois area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Member Services Director do?
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