Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Social Services Director
What We’re Looking For:
We’re currently looking for a Social Services Director to plan, develop, organize and evaluate the overall operations of our Social Services Department in accordance with the National Association of Social Workers(NASW) Code of Ethics and federal, state and local guidance.
What You’ll Do:
Collaborates with social services staff, interdisciplinary team, and administration to promote and protect patient rights, dignity, independence and psychological well-being
Maintains good working relationships with center employees, meeting with administration and nursing staff to collaborate and plan
Assures a comprehensive Psychosocial Assessment is completed for each patient that identifies social, emotional, psychological needs and strengths.
Educates patients and families regarding their rights and responsibilities, health care decision making/advance directives, effective problem solving, and available community resources
Provides therapeutic interventions to assist patients to cope with their transition and adjustment to a long-term care facility and to address behavior or mood problems
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0 Member Services Director jobs found in Santa Rosa, CA area