Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Director of Social Services
Guardian Care and Rehab Center is seeking a dynamic and experienced Director of Social Services to join our team. The ideal candidate will have a passion for helping others and will be able to provide direction, support, and leadership to the Social Services team.
The primary purpose of your job position is to plan, organize, develop, and direct the overall operation of our facility’s Social Services Department in accordance with current federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as may be directed by the Administrator, to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis.
Essential Functions:
Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
-Must have experience in a skilled nursing facility setting
-Must have a Bachelor's degree in social worker or related field
-Direct all social services activities including but not limited to: case management, case management coordination, community engagement activities, transportation, mentoring, etc.
-Ensure compliance with all applicable laws and regulations relating to social services programs.
-Ensure that all social services staff are aware of social service policies and procedures.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
Schedule:
Work Location: In person
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