Member Services Manager jobs in the United States

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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Project Coordinator/Procurement Team Member: IT Industry
  • Grapevine MSP Technology Services
  • Bakersfield, CA
  • Grapevine MSP is looking for a Project Coordinator/Procurement Team Member! Responsibilities: The ... Company Description Grapevine MSP Technology Services is a Managed IT Services Provider located in ...
  • 1 hour ago

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Service Manager
  • Milgard Manufacturing Incorporated
  • Fife, WA
  • This role is a member of the location leadership team and is responsible for a team that consists ... To learn more about Milgard's products, services, and culture visit our website at www.milgard.com ...
  • 10 hours ago

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CSR/Customer Service/Call Center/Customer Support/Customer Care
  • BCforward
  • West Sacramento, CA
  • ... (CRM) ticketing solution, resolves written member requests/inquiries and updates member history ... The company provides consulting, outsourcing and staff augmentation services in systems ...
  • yesterday

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Office Manager - State Farm Agent Team Member (Sales experience preferred)
  • Ethan Cline - State Farm Agent
  • Santa Rosa, CA
  • ... Manager - State Farm Agent Team Member (Sales experience preferred). We seek an energetic ... products and services. * Work with the agent to establish and meet marketing goals. * Use a ...
  • yesterday

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Network Services Manager
  • TekPartners, A P2P Company
  • Charlotte, NC
  • ... member responsible for PCI compliance, external PCI scans and internal vulnerability scans. ยท ... managed services, and IT project solutions. We understand and value the unique needs of the ...
  • yesterday

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Customer Service Event Manager - Immediate Hire
  • MELA Group
  • Carson, CA
  • Have a thorough understanding of all clients products and services and be able to educate clients ... Troubleshoot and problem solve client or member accounts and issues * Perform customer account ...
  • 2 days ago

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Janitorial Crew Member- Anaheim, CA.
  • Kellermeyer Bergensons Services
  • Anaheim, CA
  • Our core services are janitorial, facilities repair and maintenance, landscape management, and ... The Crew Member position reports to the Crew Leader. Key Job Responsibilities * Performs work ...
  • 6 days ago

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Member Services Lead
  • Self Help
  • San Diego, CA
  • The Member Service Lead (MSR II/L) will report to the MS Supervisor, Assistant Branch Manager or Branch Manager or other designee and will support other MSRs in the absence of a manager, to ensure ...
  • 6 days ago

Income Estimation for Member Services Manager jobs
$77,459 to $103,342