Member Services Manager jobs in the United States

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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Assessment Customer Service Associate
  • Solomon Page
  • New York, NY
  • Servicing the union membership by providing information and responding to member inquiries Handling ... Managing the assessment email account; ensuring response is timely and accurate Processing dues ...
  • 13 hours ago

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Member Service Representative 3
  • BMI Federal Credit Union
  • Dublin, OH
  • Provide solutions to Members' financial needs by explaining Credit Union products and services ... credit cards Manage all closed accounts that may result in the termination of the Member ...
  • 13 hours ago

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Retail Member Services Representative II - Senior
  • Matanuska Valley Federal Credit Union
  • Wasilla, AK
  • PURPOSE To provide thorough and accurate member service through teller functions, new accounts ... management activities, maintenance of our facilities, and equipment & supply inventory in the ...
  • 19 hours ago

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Lead Maintenance Technician
  • Dominium Management Services LLC
  • Jonesboro, GA
  • Dominium is one of the nation's largest and fastest growing developers, owners, and managers of ... Works well as a member of a group Leader: Inspires teammates to follow them Enthusiastic: Shows ...
  • 3 days ago

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Member Services Officer - Bank Teller
  • CoastHills Credit Union
  • Lompoc, CA
  • Member Services Officer (Teller) - Full Time You will assist CoastHills Credit Union to achieve its ... Management services as well as e-statement account conversions ยท Proactively responds to members ...
  • 3 days ago

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Client Service Representative I
  • CIOX Health
  • Everett, WA
  • ... and addressing member concerns, or problems. * Demonstrates helpful and effective telephone ... Notifies Manager, Operations and/or Supervisor if unable to adhere to daily schedule. Ciox provides ...
  • 5 days ago

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RN - Clinic Specialty (Surgical)
  • Mountain Management Services
  • Chattanooga, TN
  • ... as a vital member of the healthcare team who contributes to the success the practice by ... Educate patients and families about health status, health maintenance, and management of acute and ...
  • 5 days ago

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Client Service Representative I
  • CIOX Health
  • Kirkland, WA
  • ... and addressing member concerns, or problems. * Demonstrates helpful and effective telephone ... Notifies Manager, Operations and/or Supervisor if unable to adhere to daily schedule. * Adheres to ...
  • 6 days ago

Income Estimation for Member Services Manager jobs
$77,881 to $103,905