Member Services Manager jobs in the United States

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2021

Member Services Representative 3 weeks paid training included
  • Professional Staffing Group
  • Randolph, MA
  • This will be in the Member Services department reporting to the manager of Member Services. The first 3 weeks of the role will be training which will be paid for. Responsibilities Include: - Assist ...
  • 5 hours ago

WECU - E-Services Team Manager
  • WECU
  • Bellingham, WA
  • WECU is seeking an E-Services Team Manager for our Contact Center team located in Bellingham, WA ... In this role you will strive to make a difference in member's lives as defined by WECU's mission ...
  • yesterday

Member Service Representative - Washougal Branch
  • iQ Credit Union
  • Vancouver, WA
  • Employ both to successfully cross-sell Credit Union services when assisting members in any capacity ... Commit to and successfully execute on agreed upon action plans with your manager. Actively support ...
  • yesterday

Member Center Services Specialist
  • Alaska USA Federal Credit Union
  • Anchorage, AK
  • Assistant Member Service Center Team Manager Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate ...
  • 2 days ago

Relationship Manager
  • KAR Global
  • Wood Village, OR
  • ... member development, risk management, loss prevention, and expense control are core job functions. The Relationship Manager will develop the strategy for servicing and growing the portfolio and be ...
  • 4 days ago

Client Services Manager
  • Equip
  • San Francisco, CA
  • We are seeking a dynamic Client Services Manager with strong communication and relationship skills ... member support, clinical care) * Quarterback day-to-day program delivery, working closely with ...
  • 4 days ago

Client Services Manager 1
  • Charles River Laboratories
  • South San Francisco, CA
  • Provide tactical support for assigned site-specific service areas. * Facilitate proposal and ... member of our Human Resources team by sending an e-mail message to This ...
  • 4 days ago

Guest Services Manager
  • The Ackerly at Timberland
  • Portland, OR
  • You will participate as an active member of the community's management team in developing plans for hospitality services including service offerings, customer communication, satisfaction measurements ...
  • 5 days ago

Income Estimation for Member Services Manager jobs
$79,392 to $105,917