Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Our Wendy's Crew Members strive to meet Wendy's highest standards for quality, courtesy, and speed of service. We are acquiring for a energetic morning person willing to open the store at 5:30 and work until 2pm. This position is located at 1061 Edgefield Road North Augusta. Once you apply, you will get a message about an interview. You can come anytime between the days and times listed on the message. During the interview we will find out more about your experience and will answer any questions about scheduling and pay during this time.
Job Types: Full-time, Part-time
Pay: $9.50 - $10.50 per hour
Benefits:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
0 Member Services Manager jobs found in Aiken, SC area