Member Services Manager jobs in Omaha, NE

Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Environmental Services Department Manager
  • Healthcare Services Group, Inc.
  • OMAHA, NE OTHER
  • Overview

    Role: Environmental Services Department Manager

    Pay Rate:

    Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!

    What We Offer

    • Comprehensive Benefits Package - Medical, Dental, and Vision
    • Free Telemedicine Services on Day 1*
    • Paid Holidays & Vacation 
    • 401 (k)
    • Get paid when you need it with PNC EarnedIt
    • Financial Wellness Support from PNC Workplace Banking
    • Free Prescription Discount Program
    • Employee Assistance Programs
    • Training & Development Opportunities
    • Employee Recognition Programs
    • Employee Stock Purchase Plan
    • Nationwide Transfer Opportunities

    *Not available in AR.

    Responsibilities

     

    • Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal/state requirements.
    • Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts.
    • Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs.
    • Maintain records of income, expenditures, supplies, personnel, and equipment while using HCSG computer software.
    • Act as liaison between building occupants/administrators and HCSG staff; communicate directives effectively.
    • Use protective gear appropriately; ensure safe use of cleaning solutions and adherence to safety precautions.
    • Maintain consistent attendance, punctuality, and timely completion of tasks.
    • Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests.
    • All other duties as assigned.

    Qualifications

     

    • High school diploma or equivalent preferred.
    • Two years of experience in healthcare housekeeping and supervision preferred.
    • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
    • Compliance with COVID-19 vaccination policies.
    • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. 
    • Must be able to perform routine, repetitive tasks continuously.
    • Must be able to work around food and cleaning products.
    • Able to follow oral and written instructions, and perform routine, repetitive tasks daily.
    • Residency within the service area required.

     

    Ready to Join Us?

    If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

     

    HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

  • 21 Days Ago

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Environmental Services Department Manager
  • Healthcare Services Group, Inc.
  • CLARINDA, IA OTHER
  • Overview Role: Environmental Services Department Manager Pay Rate: Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care ...
  • 21 Days Ago

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Member Services Representative
  • Crunch - Omaha
  • Omaha, NE FULL_TIME
  • Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all me...
  • 1 Day Ago

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Member Services Representative
  • Planet Fitness Walnut Grove
  • Omaha, NE OTHER
  • At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.We are c...
  • 2 Days Ago

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Sarpy Member Services Representative
  • Ymca of Greater Omaha
  • Papillion, NE PART_TIME
  • POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Member Service...
  • 2 Days Ago

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Member Services Supervisor
  • Union Pacific Streamliner Federal Credit Union
  • Omaha, NE FULL_TIME
  • Union Pacific Streamliner Federal Credit Union (UPSFCU), founded in 1937, is a growing financial cooperative based in Omaha, Nebraska and serves the financial needs of the employees of Union Pacific R...
  • 2 Days Ago

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0 Member Services Manager jobs found in Omaha, NE area

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Customer Service Representative
  • Everlight Solar
  • Omaha, NE
  • Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Cus...
  • 12/13/2024 12:00:00 AM

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Customer Service Representative - Swing Shifts Available!
  • EMS Inc.
  • Omaha, NE
  • Job Description Job Description Customer Service Representative – Swing Shifts Available! At EMS, we “Contact Center” di...
  • 12/13/2024 12:00:00 AM

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Client Services Analyst - Billing Support
  • National Indemnity Company
  • Omaha, NE
  • Company: NICO National Indemnity Company As a member of the Berkshire Hathaway group of insurance companies, we offer ou...
  • 12/12/2024 12:00:00 AM

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Client Services Analyst - Billing Support
  • Berkshire Hathaway Homestate Companies
  • Omaha, NE
  • Company: NICO National Indemnity Company As a member of the Berkshire Hathaway group of insurance companies, we offer ou...
  • 12/12/2024 12:00:00 AM

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Client Service Associate
  • Carsen Group Inc.
  • Omaha, NE
  • Who We Are In an increasingly complex world where people are starving for someone they can trust, we stand for something...
  • 12/11/2024 12:00:00 AM

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Client Service Representative I - FT / Immanuel Branch
  • Security National Bank
  • Omaha, NE
  • Established in 1964 in Omaha, Nebraska, our family-owned financial institution's vision is to be the best in class in me...
  • 12/11/2024 12:00:00 AM

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Operations Business Services Associate
  • Pacific Life
  • Omaha, NE
  • Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead our pol...
  • 12/11/2024 12:00:00 AM

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Retail Sales Associate / Customer Service
  • Amazing Lash Studio
  • Omaha, NE
  • Overview: Hiring immediately for a retail sales associate / customer service representative in the beauty industry. Must...
  • 12/10/2024 12:00:00 AM

Omaha (/ˈoʊməhɑː/ OH-mə-hah) is the largest city in the state of Nebraska and the county seat of Douglas County. Omaha is located in the Midwestern United States on the Missouri River, about 10 miles (15 km) north of the mouth of the Platte River. The nation's 40th-largest city, Omaha's 2018 estimated population was 466,061. Omaha is the anchor of the eight-county, bi-state Omaha-Council Bluffs metropolitan area. The Omaha Metropolitan Area is the 59th largest in the United States, with an estimated population of 944,316 (2018). The Omaha-Council Bluffs-Fremont, NE-IA Combined Statistical Are...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$83,534 to $111,433
Omaha, Nebraska area prices
were up 0.8% from a year ago

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