Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Stop! This job is NOT for you if: You do not fit into our culture and buy into our vision You lack a growth & entrepreneurial mindset You prefer everything to be set up perfectly for you You avoid extreme ownership & accountability You lack technology competence and creativity You have a tendency to sleep in and don’t like reading
Yes, This job is perfect for you if: You are an aspiring sales director with a passion for the full sales cycle. You will implement processes & systems to continuously hone our sales process. You are relentless in following up with prospects to close deals. You understand how CRM systems work (Hubspot experience a plus!) You have experience in Chicago real estate or the drive to learn more about it Quality Builders, a Chicago-based General Contracting Technology (GC-Tech) company, is seeking an inside Sales Representative (future sales director) to join our team! We're a fast-growing startup that's transforming the renovations and rehab industry with trust, transparency, and GC-Tech.
As our Sales Rep, you'll be at the forefront of our sales efforts. Through cold emails, networking events, 1:1 initial consultations, proposal presentations, you'll show potential clients why QB is the ideal partner for renovation and rehab services.
Responsibilities: