Member Services Representative jobs in Auburn, AL

Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Member Services Representative
  • Planet Fitness
  • La Grange, GA FULL_TIME
  • Job Summary
    The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
    Essential Duties and Responsibilities 
    • Greet members, prospective members and guests, providing exceptional customer service.
    • Handle all front desk related activities including: 
      • Answer phones in a friendly manner and assist callers with a variety of questions.
      • Check members into the system.
      • New member sign-up.
      • Take prospective members on tours.
    • Facilitate needed updates to member’s accounts.
    • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
    • Assist in maintaining the neatness and cleanliness of the club.
    Qualifications/Requirements 
    • Customer service background preferred.
    • Basic computer proficiency.
    • A passion for fitness and health.
    • Upbeat and positive attitude!
    • Punctuality and reliability is a must.
    • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
    • Strong listener with the ability to empathize and problem solve.
    • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
    • High School diploma/GED equivalent required.
    • Must be 18 years of age or older.
    Physical Demands 
    • Continual standing and walking during shift.
    • Continual talking in person or on the phone during shift.
    • Must be able to occassionally lift up to 50 lbs.
    • Will occasionally encounter toxic chemicals during shift.
  • Just Posted

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Member Services Representative /Weekends
  • Planet Fitness
  • La Grange, GA PART_TIME
  • We need a dependable person, who can work Saturdays and Sundays only . Its a part-time position! Will discuss hours in interview!
  • Just Posted

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Member Services Representative
  • Crunch Fitness
  • Columbus, GA PART_TIME
  • The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and...
  • 1 Day Ago

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Member Services Representative/Weekends
  • Planet Fitness
  • La Grange, GA PART_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • 2 Months Ago

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Sales Representative
  • Alfa Insurance Sales Representative
  • Phenix, AL FULL_TIME
  • Benefits/Perks Annual incentive reward trip for top performers to beautiful destinations in the southeast Opportunity for annual performance bonus Discounts on your auto insurance (underwriting approv...
  • 1 Month Ago

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Security Services Representative (Pool)
  • Auburn University
  • Auburn, AL FULL_TIME
  • Position Details Position Information Requisition Number S2887P Home Org Name Campus Safety and Security Division Name VP, Audit-Compliance-Privacy Position Title Security Services Representative (Poo...
  • 23 Days Ago

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0 Member Services Representative jobs found in Auburn, AL area

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FT Enrollment Services Rep - Work From Home>
  • Molina Healthcare Services
  • Auburn, AL
  • [Call Center / Customer Service / Remote] - Anywhere in the U.S. / Up to $26.42 per hour / Competitive benefits - As an ...
  • 3/28/2024 12:00:00 AM

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Member Services Representative
  • Crunch Fitness
  • Auburn, AL
  • Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilitie...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Auburn, AL
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/27/2024 12:00:00 AM

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Customer Support Representative- Service Center
  • Firesidehomesolutions
  • Auburn, AL
  • ** Fireside Home Solutions** ** Customer Support Representative- Service Center** Auburn, WA 98001 **Customer Support Re...
  • 3/27/2024 12:00:00 AM

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Deli/Food Service Associate
  • Buc-ee's
  • Auburn, AL
  • Overview $21.00 * Medical * Dental * Vision * 3 Weeks Paid Time Off * 401k 100% Match up to 6% We are looking passionate...
  • 3/25/2024 12:00:00 AM

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Service Advisor - Truck Care
  • Loves Travel Stops & Country Store
  • Shorter, AL
  • Req ID:433057 Address: 431 Main Street Shorter, AL, 36075 Welcome to Loves! OBJECTIVE: Service Advisors drive sales succ...
  • 3/25/2024 12:00:00 AM

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FT Lifeforce: Customer Experience Associate (Work From Home)>
  • M13
  • Auburn, AL
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $45K per year / Healthcare, Dental & Vision / Weekend & Hol...
  • 3/24/2024 12:00:00 AM

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Service Advisor - Truck Care
  • Love's Travel Stops & Country Stores
  • Shorter, AL
  • Job Description Job Description Req ID: 432859 Address: 431 main st. Shorter, AL, 46075 Welcome to Love’s! OBJECTIVE: Se...
  • 3/24/2024 12:00:00 AM

The city of Auburn lies in western Lee County and is bordered by the city of Opelika to the northeast and by Chambers County to the north. The city stretches south to the Macon County line in the southwest. Auburn sits on the Fall Line at the juncture of the piedmont plateau and the coastal plain. Portions of Auburn also include the southernmost exposure of rocks indicating the Appalachian orogeny—as such, the last foothill of the Appalachian Mountains lies in Chewacla State Park in southern Auburn. As a result of these three varied physical environments, Auburn has an extremely diverse geolog...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative jobs
$32,230 to $39,121
Auburn, Alabama area prices
were up 1.5% from a year ago