Member Services Supervisor jobs in the United States

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2022 Salary.com)

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Senior Customer Service Representative
  • Staffing Solutions of Hawaii
  • Honolulu, HI
  • Fields incoming member and provider routine and complex calls concerning benefits, services, claims ... Works with Call Center Supervisor to assist as peer coach and mentor to new hires. * Assist Call ...
  • 14 hours ago

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Audience Service Supervisor
  • Teatro Zinzannni
  • Seattle, WA
  • Audience Services Staff Employer: TZZ LLC Position Dates: October 2022 - February 2023 Pay Rate ... a team member to help process regular single ticket and pre-order sales to the general public
  • 2 days ago

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Clinical Services Supervisor LVL 1 (Veterinary)
  • Beacon Veterinary Specialists
  • Fremont, CA
  • The successful Clinical Service Supervisor candidate will be someone who has demonstrated the ... The ability to inspire, teach, multitask, and be a highly functional member of the team is also a ...
  • 2 days ago

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Food Service Supervisor
  • Great Wolf Lodge
  • Mayfield, MI
  • Food & Beverage Outlet Supervisor - $19/hr! At Great Wolf, the Food Outlet Supervisor brings joy to ... Member engagement measured through NPS and eNPS * Participate in pack performance management ...
  • 4 days ago

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Member Service Representative
  • Our Community Credit Union
  • Shelton, WA
  • ... services when it may be beneficial to the member and their specific needs * Maintaining confidentiality regarding member accounts * Assisting the Lead MSR and MSR Supervisor with related duties as ...
  • 5 days ago

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Member Services Manager
  • Next Level Strategies
  • The Sea Ranch, CA
  • Member Services Manager - $1000 Signing Bonus Do you enjoy leading a dynamic front office that ... team supervisor * Effective problem-solving, decision making and follow through to successful ...
  • 5 days ago

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Store Support Supervisor (Customer Service, Front End Support)
  • Whole Foods Market
  • Clyde Hill, WA
  • Further, Team Members must be prepared and able to perform the duties inherent in other Team Member ... Supervises and delegates tasks to Team Members. * Works with Team Trainer to train Team Members in ...
  • 6 days ago

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Call Center Supervisor
  • Health Plan of San Mateo (HPSM)
  • South San Francisco, CA
  • ... Member Services Department of Health Plan of San Mateo (HPSM), a County-funded nonprofit founded in 1987 that manages over 140,000 members' health care, including all of our community's Medi-Cal ...
  • 6 days ago

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Retirement and Investment Services Member Service Representative II
  • WEA Member Benefits
  • Madison, WI FULL_TIME
  • At WEA Member Benefits, we are dedicated to serving our members with highly rated retirement savings, financial planning...
  • 18 Days Ago

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Transfers Services Specialist
  • TradePMR (Member FINRA/SIPC)
  • Dover, FL FULL_TIME
  • The Transfers Services Specialist processes all transfer requests submitted by clients in accordance with all applicable...
  • 4 Days Ago

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Retirement and Investment Services Member Service Representative II
  • WEA Member Benefits
  • Madison, WI FULL_TIME
  • At WEA Member Benefits, we are dedicated to serving our members with highly rated retirement savings, financial planning...
  • 18 Days Ago

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Transfers Services Specialist
  • TradePMR (Member FINRA/SIPC)
  • Dover, FL FULL_TIME
  • The Transfers Services Specialist processes all transfer requests submitted by clients in accordance with all applicable...
  • 4 Days Ago

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Transfers Services Specialist
  • TradePMR (Member FINRA/SIPC)
  • Tampa, FL FULL_TIME
  • The Transfers Services Specialist processes all transfer requests submitted by clients in accordance with all applicable...
  • 4 Days Ago

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Account Services Manager
  • Association Member Benefits Advisors
  • Urbandale, IA FULL_TIME
  • Essential FunctionsMonitors workflow and department processes to ensure production and quality goals are met.Develop, tr...
  • 16 Days Ago

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Business Services Manager
  • WEA Member Benefits
  • Madison, WI FULL_TIME
  • Position Title: Business Services Manager Reports To: General Counsel Department: Executive FSLA Status: Exempt Union St...
  • 24 Days Ago

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Finance Administrative Assistant
  • Alliance Member Services
  • Santa Cruz, CA FULL_TIME
  • Finance Administrative Assistant Summary Reporting to the Accounts Receivable Team Lead of Finance, the Finance Administ...
  • 20 Days Ago

Income Estimation for Member Services Supervisor jobs
$58,235 to $73,086