Member Services Supervisor jobs in the United States

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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Field Services Operations Supervisor
  • Sleep Number
  • Minneapolis, MN
  • Position Purpose The Field Services Operations Supervisor will guide and develop talent in addition ... Conduct regular team member evaluations consistent with Sleep Number policy. * Responsible for PTO ...
  • 3 hours ago

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Production Supervisor, Swing Shift
  • Milgard Manufacturing, Inc.
  • Tacoma, WA
  • Staff management, orientation training, and team member development are part of your responsibility ... customer service; and on-time delivery. Responsible for appropriately staff and schedule ...
  • 5 hours ago

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Sanitation Team Member
  • Horizon Personnel Services
  • Santa Fe Springs, CA
  • Sanitation team member is responsible for keep work environment clean and operate any cleaning ... Communicate with the sanitation supervisor in regards to using any chemical or sanitizer
  • 12 hours ago

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Client Service Representative I
  • CIOX Health
  • Everett, WA
  • ... and addressing member concerns, or problems. * Demonstrates helpful and effective telephone ... Notifies Manager, Operations and/or Supervisor if unable to adhere to daily schedule. Ciox provides ...
  • 2 days ago

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member services representative
  • Aerotek
  • Minneapolis, MN
  • MEMBER SERVICES REPRESENTATIVE This position is responsible to apply knowledge of Company business ... Supervisor. Assist in the development and communication of resolutions to internal staff, as ...
  • 2 days ago

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Retail Customer Service Representative
  • Thorntons
  • Batavia, OH
  • ... Member Discounts • Opportunity for growth • OWN Your Career with us! Guest Service ... QUICK SERVE - SHIFT SUPERVISOR - GUEST SERVICE REPRESENTATIVE - GROCERY - FOOD & BEVERAGE ...
  • 3 days ago

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Client Service Representative I
  • CIOX Health
  • Kirkland, WA
  • ... and addressing member concerns, or problems. * Demonstrates helpful and effective telephone ... Notifies Manager, Operations and/or Supervisor if unable to adhere to daily schedule. * Adheres to ...
  • 3 days ago

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Part Time Merchandiser SAS
  • SAS Retail Services
  • Coronado, CA
  • If so, SAS Retail Services has a great opportunity for you! As an SAS team member, you will partner ... Supervisory Responsibilities Direct Reports This position does not have supervisory ...
  • 4 days ago

Income Estimation for Member Services Supervisor jobs
$55,095 to $69,146