Member Services Supervisor jobs in Idaho

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Member Services Supervisor (Summer)
  • Shore Lodge Whitetail LLC
  • Call, ID FULL_TIME
  • Description

    WHO ARE WE? 

    Whitetail Club is the premier private community in the Pacific Northwest. The allure of this hidden gem in McCall, Idaho stems from the natural luxuries of the area, which are at once action-packed and serene. Seasons here present their own prospects for adventure and relaxation— from thrilling ski runs lauded by National Geographic to ancient hot springs, come experience luxury on the edge of the wild.


    MEMBER SERVICES SUPERVISOR SUMMARY: 

    Our Member Services Supervisor ensures that our members’ and their guests’ needs are fulfilled at 5 Star/5 Diamond service level. This position conveys a positive and unforgettable service experience while providing guidance and training of the internal team while engaging with our members and their guests. 


    WHAT YOU GET TO DO:

    • Oversee, Lead, Train, Motivate and schedule the Member Services team 
    • Be knowledgeable at all times of Club events and programs in order to communicate and schedule based on need
    • Greet and welcome members to the facilities in accordance with our Forbes level of service
    • Assist members with the orientation of Whitetail Club and all its facilities and amenities
    • Maintain the general cleanliness of the Fish & Swim Club and Clubhouse exterior and interior, Whitetail Club Park, workout facility and indoor tennis pavilion, pool, hot tub, outdoor furniture, trash/recycle receptacles, walkways, beaches, game room, mountain bike equipment, Nordic equipment, fishing ponds, parks and other facilities
    • Assist members with fishing, mountain biking, Nordic skiing, sledding or other outdoor activities
    • Maintain the pool, hot tub and locker room cleanliness, replace towels, organize chairs, umbrellas and tables
    • Notify maintenance staff of any Whitetail Club transportation vehicle service needs
    • Perform or communicate transportation requests for members
    • Assist the Marina and Guest Services when needed
    • Adhere to Company policies, procedures, and standards
    • Perform other duties and responsibilities as assigned


    Requirements

    WHAT YOU NEED TO BE SUCCESSFUL:  

    • At least one-year prior proven successful supervisory experience in a like role
    • Relevant Forbes/AAA, 3/4 star/diamond service experience in a like property
    • High School Diploma or equivalent Education
    • Ability to multi-task while providing superior customer service 
    • Ability to convey an exemplary level of service by communicating effectively with and receiving information from members, guests and coworkers
    • Possess a clean driving record and valid driver’s license
    • General knowledge of all Microsoft Office Applications
    • Previous Guest Service Experience


  • 15 Days Ago

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Supervisor Shared Services - Account Resolution
  • United Site Services
  • Meridian, ID FULL_TIME
  • About USS: You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America. We take pride in providing essent...
  • 3 Days Ago

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Behavioral Health Support Services Supervisor
  • Family Health Services Corporation
  • Twin Falls, ID FULL_TIME
  • Description SUMMARY:The Support Services Supervisor is responsible for the provision and coordination of Targeted Care Coordination and Case Management services to clients. This position supervises a ...
  • 1 Month Ago

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Supervisor, Dining Services
  • Brookdale Coeur d'Alene
  • Coeur D Alene, ID FULL_TIME
  • Overview Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA) Make Lives Better Including Your Own. If you want to work in an environment where you can b...
  • 20 Days Ago

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Facilities Supervisor, Water Services
  • Micron Technology
  • Boise, ID FULL_TIME
  • Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of i...
  • 21 Days Ago

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Supervisor-Environmental/Laundry Services
  • St. Luke's Health System
  • Ketchum, ID FULL_TIME
  • Overview St. Luke’s Health System in Wood River is seeking a Supervisor for our Environmental Services team. Unit/Position SummaryThe Supervisor Environmental/Laundry Services assists in managing the ...
  • 23 Days Ago

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Member Service Supervisor
  • Palmetto Citizens Federal Credit Union
  • Blythewood, SC
  • Overview: Successful candidates for this full-time Member Service Representative Position should have the ability to ove...
  • 3/29/2024 12:00:00 AM

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Bilingual Member Services Supervisor
  • Conexon
  • Kansas City, MO
  • Job Type Full-time Description The Member Services Supervisor's role is to assist in overseeing and managing a team of M...
  • 3/29/2024 12:00:00 AM

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Marketing, Communications and Member Services Coordinator
  • Lafayette Bar Association
  • Lafayette, LA
  • Job Description Job Description The Lafayette Bar Association, a membership organization representing nearly 1,000 attor...
  • 3/29/2024 12:00:00 AM

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Member Services Supervisor
  • Crunch
  • San Antonio, TX
  • Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Training & development...
  • 3/28/2024 12:00:00 AM

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Member Services Coordinator
  • Tulane University Staff
  • New Orleans, LA
  • The Coordinator of Member Services oversees the operations of the Member Services desk at the Reily Student Recreation C...
  • 3/27/2024 12:00:00 AM

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Member Services Supervisor
  • Crunch Fitness
  • Palatine, IL
  • The Crunch Member Services Supervisor (MSS) will assist with the delivery of an amazing Crunch Member Experience, throug...
  • 3/26/2024 12:00:00 AM

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Member Services Coordinator
  • Curative HR LLC
  • Austin, TX
  • SUMMARY Curative wants to change the view on what a health plan can be. Born out of the pandemic, we created a health pl...
  • 3/25/2024 12:00:00 AM

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Retail Member Services Coordinator- NEC Co-op Energy
  • Nueces Electric Cooperative (NEC)
  • Corpus Christi, TX
  • Retail Member Services Coordinator - Corpus Christi, Texas At NEC Co-op Energy, we believe in investing in our employees...
  • 3/25/2024 12:00:00 AM

Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise. Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$56,578 to $71,002