Membership Assistant jobs in Anaheim, CA

Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

Recently Added Membership Assistant jobs

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Membership Specialist
  • UFC GYM
  • Anaheim, CA FULL_TIME
  • The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting.

     

    ESSENTIAL DUTIES & RESPONSIBILITIES

     

    Lead Generation & Appointment Booking 

    • External marketing, promotions and prospecting. This is a daily activity and requires off site promotions including distributing passes, building relationships with local merchants and branding events to inform the community of UFC gym and services, ultimately resulting into leads. (A lead is a non-member’s name and contact information.)
    • Internal marketing and prospecting. This includes collecting leads at the point of enrollment and from the current member base through relationship building and referral tables.  These activities must translate into lead gathering. 
    • Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company. 
    • Ensure that appointments are booked to translate into enough guests and meet or exceed monthly guest goal set forth by the company.
     

    Guest Touring, Membership Presentations, & Personal Production 

    • Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym as detailed in the Membership Specialist Playbook. (These tours should translate into enrolling half of the guests that are seen on a membership (50% Closing) and enrolling with Personal Training (25%). 
    • Use the company approved presentation when presenting membership options to non-members. Ensure each new member meets a manager before completing the sales process and exiting the gym. Proper presentation and introductions to the manager should translate to 50% closing of guests. 
    • Ensure Personal Sales Room Financial goals are met or exceeded each month
    • New Member Sales Revenue (NMS), Point of Sales Personal Training Revenue (POS PT) and New Electronic Funds Transfer Sets (EFT).  
    • Ensure Sales Drivers are Held accountable to meeting or exceeding the required sales behaviors that will lead to delivering the Key Metrics set forth by management.
    • Ensure integrity of each sale by attaching supporting documents and signature (corporate approved specials, discounts, etc.) with each agreement. 
     

    Customer Service 

    • Follow up with members that have enrolled to ensure we are exceeding expectations.
    • Provide the highest level of customer service possible when communicating and interacting with guests. 
    • Assist in maintaining a clean and operational facility.
    • Accountable for saving members that are requesting to cancel their membership. If the Membership Specialist is unable to convince a member from canceling they must have any manager meet the member and sign off on the cancellation. 
     

    Miscellaneous 

    • Sales Schedule: Schedules are set a month in advance and given during the first week of each month and approved by the General Manager. All Membership Specialist must be available to work Weekends and Holidays. Requests for days off must be given in writing and exceptions can be made by the General Manager. 
    • Mandatory Meetings: Monthly “All Team Meeting” and “Daily Production Meetings” are mandatory. 
    • Uniform Policy: The Membership Specialist uniform consists of a UFC Gym Black Polo, Long Dress Slacks (Black, Blue or Khaki) or Jeans (Blue or Black) in good condition with no rips or holes. Dress shoes or Casual Dress Shoes must be worn in good condition. No athletic shoes allowed. Black jackets may be worn. No hoodies or sweatshirts. No hats or head wear. 
    • Timekeeping: Membership Specialists must record time worked while using the company check-in system. Membership Specialists must be in uniform and perform work activities when punched in. Specialists must also punch out for lunch with-in 5 hours and working off the clock in not permitted. In the event of a missed punch, the Membership Specialist must fill out the adjustment form and turn in to management.
     

     REQUIRED QUALIFICATIONS: 

     

    Knowledge, skills & abilities

    • In-depth knowledge of sales practices and techniques.
    • General understanding of Fitness Industry.
    • Ability to work with computers. 
    • Must have good interpersonal communication skills.
    • Excellent customer service skills
    • Independent, self-starter with strong organizational skills.
    • Must be a team player
     

    Minimum certifications/educational level:

    • High school degree or GED required.
    • Must complete company sales training and orientation program.
     

    Minimum experience:

    • 1-2 years sales experience preferred.
     

     
  • 21 Days Ago
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Membership Manager
  • Gold's Gym - SoCal
  • Fullerton, CA FULL_TIME
  • Why is it great to work here? Gold’s Gym is growing fast and looking for a Membership Services Manager to help us to provide world class service to our clubs and members by utilizing in-depth knowledg...
  • Just Posted
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Membership Specialist
  • UFC GYM
  • Industry, CA FULL_TIME
  • The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative, and entertaining experience for all members and guests during their visits. The Membership Specialist is re...
  • 11 Days Ago
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Membership Counselor
  • LA Fitness
  • Anaheim, CA FULL_TIME
  • We look for people who are passionate about health and fitness to present our clubs to potential members and assist them in choosing the right membership option for them. Sales experience is great, bu...
  • 27 Days Ago
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Membership Specialist
  • UFC GYM
  • City of Industry, CA FULL_TIME
  • The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative, and entertaining experience for all members and guests during their visits. The Membership Specialist is re...
  • 27 Days Ago
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Membership Specialist
  • UFC GYM
  • La Mirada, CA FULL_TIME
  • The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership Specialist is res...
  • 27 Days Ago
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0 Membership Assistant jobs found in Anaheim, CA area

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Executive Administrative Assistant
  • QMP Inc.
  • Santa Clarita, CA
  • Job Summary:We are seeking an enthusiastic and capable individual to fill the role of Executive Assistant with a focus o...
  • 4/24/2024 12:00:00 AM
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Executive Administrative Assistant
  • Research Affiliates
  • Newport Beach, CA
  • Research Affiliates aspires to be a leading source of insights and products that transform the global investment communi...
  • 4/24/2024 12:00:00 AM
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Executive Administrative Assistant
  • RemX The Workforce Experts
  • Los Angeles, CA
  • Job Description Job Description RemX has an exciting opportunity for an Executive Administrative Assistant in West Los A...
  • 4/24/2024 12:00:00 AM
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Executive Administrative Assistant
  • Shark Eyes, Inc.
  • ADMINISTRATIVE ASSISTANT Schedule. Full time Full time: 8:30am to 5:00pm. Monday to Friday Compensation: $22/hr. Benefit...
  • 4/22/2024 12:00:00 AM
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Executive Administrative Assistant
  • bkm Capital Partners
  • Newport Beach, CA
  • Job Description Job Description Executive Assistant BKM Capital Partners is a growing firm and we are looking for hardwo...
  • 4/22/2024 12:00:00 AM
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Executive Administrative Assistant
  • Partners Personnel
  • Newport Beach, CA
  • Seeking a seasoned Executive Administrative Assistant for a corporate consumer organization in Newport Beach, CA! Someon...
  • 4/20/2024 12:00:00 AM
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Operations Executive Administrative Assistant
  • Los Angeles Philharmonic Association
  • Los Angeles, CA
  • Description Position: Operations Executive Administrative Assistant Department: Hollywood Bowl Operations FLSA Grade: No...
  • 4/20/2024 12:00:00 AM
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Talent Acquisition
  • Pasona N A, Inc.
  • Torrance, CA
  • Talent Acquisition/Recruiter position is available at Pasona N A Visit our website: https://www.pasona.com/en/employment...
  • 4/20/2024 12:00:00 AM
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About Anaheim, California

Anaheim (/ˈænəhaɪm/) is a city in Orange County, California, part of the Los Angeles metropolitan area. As of the 2010 United States Census, the city had a population of 336,265, making it the most populous city in Orange County and the 10th-most populous city in California. Anaheim is the second-largest city in Orange County in terms of land area, and is known for being the home of the Disneyland Resort, the Anaheim Convention Center, and two major sports teams: the Anaheim Ducks ice hockey club and the Los Angeles Angels baseball team. Anaheim was founded by fifty German families in 1857 and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Assistant jobs
$43,426 to $59,999
Anaheim, California area prices
were up 3.2% from a year ago
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What does a Membership Assistant do?

Membership Assistant in Santa Rosa, CA
The Membership Department is responsible for the provision of services to all of the Members of the AOI.
December 13, 2019
Membership Assistant in Jamestown, NY
The 9/11 Memorial & Museum seeks a dynamic, sales-driven membership assistant to be part of our dedicated on-site fundraising Museum membership team.
December 10, 2019
Membership Assistant in Charlotte, NC
The Membership Assistant answers inbound member visits and calls with a high degree of aptitude and professionalism, at times coordinating with multiple departments to assist the member while being solutions-oriented.
February 05, 2020