Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Regional Care, Inc. (RCI) is one of the nation’s premier independent third-party insurance administrators based in Scottsbluff, Nebraska and is actively looking for an individual with strong customer service to join the team as a Membership Specialist.
Our mission is to continue to grow our business by offering unique products and delivering exemplary services to our clients and broker partners while managing health care costs effectively.
To serve this mission, the Membership Specialist will assist with the eligibility and membership administration of the Self-Funded Health and Dental Plan Clients.
As a Membership Specialist, you will:
You may be a good fit if you have:
If this sounds like you, we’d love to connect!
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