Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Responsibilities:
- Assist the store manager in overseeing daily operations and ensuring the store meets sales goals and customer service standards.
- Provide excellent customer service by assisting customers with their sports and fashion needs, answering questions, and resolving any issues or concerns.
- Manage inventory levels and ensure accurate stock counts.
-Processing shipments in timely manner to ensure all sales opportunities are gained.
- Maintain visual merchandising standards to create an appealing store environment.
Skills:
- Strong background in sales and customer service.
- Leadership abilities to effectively manage a team and drive results.
- Proficient in time management to prioritize tasks and meet deadlines.
- Experience in store management or assistant management roles is preferred.
- Familiarity with interviewing techniques to select qualified candidates.
We offer competitive compensation, including a base salary plus bonus opportunities each month. Additionally, we provide opportunities for career growth and development within our organization.
If you are a motivated individual with a passion for sports, fashion, customer service, and leadership, we would love to hear from you. Apply now to join our team as an Assistant Manager!
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 25 – 35 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
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