Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Title: Membership Representative
Location: Midland, TX
Job Description:
As a Membership Representative at Citizens FCU, you will be the face of our institution, responsible for providing exceptional service to both current and potential members. Your primary role will involve building relationships with individuals and families in our community, guiding them through the process of becoming valued members of our credit union.
Key Responsibilities:
Qualifications:
Join our team as a Membership Representative and play a vital role in helping individuals and families achieve their financial aspirations through membership in our credit union.
Job Type: Full-time
Pay: $10.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
License/Certification:
Ability to Relocate:
Work Location: In person
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