Membership Assistant responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Being a Membership Assistant directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Additionally, Membership Assistant may draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. The Membership Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Membership Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Overview
Where Better Careers Begin!
Do you have a passion for helping others? At the Massage Envy Providence franchise, we support and inspire you to be your best while we work together to help clients feel their best.
As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
This role is approximately 75% sales focused and 25% front desk responsibilities.
Perks & Pay :
Qualified Candidates :
Day-to-Day :
Culture & Support :
If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!
ME SPE Franchising, LLC ( ME SPE ) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ( MEF ), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates.
Hiring criteria, benefits and compensation are setby each franchisee and vary by location.
Salary
$16-$19 / hour
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Last updated : 2024-03-30