Membership Director jobs in Anchorage, AK

Summary of Position

The Membership Director directs and oversees all aspects of member engagement and communication, from new member recruitment to oversight of the membership committee while also developing and marketing programs, initiatives, and policies designed to increase and retain membership. This position works closely with all AGC staff and collaborates frequently with the Events & Communications Manager to advertise/coordinate/promote attending member events. The Membership Director reports to the Executive Director.

Essential Functions

Develop/follow membership recruitment and retention plan to grow and maintain AGC membership in all categories.

Onboard/engage new and existing members in accordance with the recruitment and retention plan.

Facilitate monthly Member Benefits presentations for new and existing members.

Foster relationships with current and prospective members to understand their needs and provide exceptional service.

Oversee and track all annual membership renewals and quarterly volume dues invoices and reports.

Track all membership-related numbers for board reporting.

Facilitate production of collateral and messaging to members, including:

· Annual Report to Members

· Annual Member Directory

· Event promotional flyers

· Member benefits collateral

Work closely with Operations Manager and Online Plans consultant to manage Online Plans users with current member company/prospect data.

Staff liaison for the Editorial Board, tracking/managing the content and publication of the quarterly Alaska Contractor magazine.

Maintain association management software database.

Order and keep available AGC promotional items and swag.

Create/distribute/analyze annual member satisfaction survey.

Event support for all member networking engagements.

Staff liaison for the Construction Leadership Council, supporting the group’s events and marketing.

Work closely with Events & Communication Manager to:

· Ensure consistent and on-brand messaging across all touchpoints (digital and print) – including weekly and monthly member communications strategy and content.

· Develop content and manage AGC’s website and website advertising.

· Regularly communicate events and opportunities for members to gather, to act, and work collaboratively.

· Create, update, and distribute information to current members as well as prospective members and be available to act on member feedback.

Knowledge, Abilities and Skills:
Excellent communication skills, both written and verbal.

Experience developing and managing action-oriented working groups or stakeholder collaboration.

Experience managing and updating association management software.

Skilled at writing copy/marketing material and general communication.

Organized and well-adept at creating/using systems, processes and tools that enable communications to flow smoothly and operations to run efficiently.

Can demonstrate the ability to quickly self-learn current and new workplace apps.

Highly collaborative and able to work in high-pressure situations with tight deadlines.

Strong interpersonal skills with the ability to build and maintain relationships with diverse stakeholders.

Consistently optimize within and navigate through ambiguity to meet objectives.

Education and Experience

Bachelor’s degree in business or similar field preferred, sales experience preferred, 5 years’ professional experience.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements
Mobility
Speaking/Hearing
Seeing
Sitting
Lifting up to 20 lbs
Use of fingers/Manual dexterity

Work Environment

Indoors: normal office conditions, 80% of the time
Outdoors: varying conditions (driving and walking) 20% of the time

To apply, send resume and cover letter to: clare@agcak.org

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• Travel

Ability to Relocate:

• Anchorage, AK 99518: Relocate before starting work (Required)

Work Location: In person