Membership Director jobs in Delaware

Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

G
Director of Membership
  • Greater Wilmington Convention & Visitors Bureau
  • Wilmington, DE FULL_TIME
  • Greater Wilmington Convention & Visitors Bureau

    Job Opening

    Director of Membership

    The Greater Wilmington Convention and Visitors Bureau, the destination marketing organization for Northern Delaware, is seeking a motivated, charismatic individual to lead its membership program, including sales, retention and member relations. Tourism or hospitality experience is required, and some sales experience is preferred.

    Position Overview

    The Director of Membership will work to recruit new members in addition to retaining and engaging current members. This individual also will organize member educational and networking events with planning assistance from the Bureau’s meetings and conventions team. Finally, the chosen candidate will also manage the Visitor Center Coordinator, in charge of the Bureau’s Riverfront Visitor Center as well as many of the Bureau’s administrative duties.

    Responsibilities Duties

    • Identify, recruit and on-board new members (hotels, attractions, restaurants, retail, services).
    • Drive member retention by engaging current members and ensuring they value and utilize their Bureau benefits.
    • Provide training on and ongoing assistance with the Bureau’s member extranet.
    • Represent the Bureau at local merchant and other organizational meetings.
    • Manage the Bureau’s Corporate Diversity and Ambassador Programs.
    • Manage the Visitor Center Coordinator.
    • Manage and maintain the Bureau’s member database including the member-facing extranet, member website listings, visitor guide listings, and media (images/video) with assistance from the Visitor Center Coordinator.
    • Work with the Visitor Center Coordinator to develop and run reports regarding visitor center traffic and other data as needed.
    • Keep track of payment of membership dues with the assistance of accounting.
    • Organize one in-person educational opportunity, typically featuring an industry expert spokesperson, and four virtual educational opportunities per year.
    • Organize one member mixer, the annual Delaware Hotel and Lodging Association bowling fundraiser, and the Bureau’s holiday party, with assistance from the Meetings and Conventions team.
    • Issue the annual member survey.
    • Oversee the local distribution of the annual visitor guide with assistance from the Visitor Center Coordinator.
    • Maintain active participation in Destination International’s Shirtsleeves, a committee of visitor services-focused tourism professionals that share best practices and offer educational opportunities.
    • Liaison with the Community Services Building. The Bureau is a tenant of the Community Services Building.

    Qualifications and Skills

    • Knowledge of Northern Delaware tourism-related offerings (hotels, attractions, restaurants, etc.)
    • Comfort in discussing the benefits of Bureau membership to potential new members; a soft sell approach is all that is required
    • A congenial personality with a genuine interest in Delaware tourism and the Bureau’s efforts to promote the industry in Northern Delaware
    • Ability to multitask, organize and streamline
    • Good writing and verbal skills
    • Exhibits polite, confident, friendly, and professional communications in dealings with members, tourism industry partners, and fellow teammates

    Education and Experience

    • A minimum of two years’ experience in a tourism related field
    • Some sales experience preferred
    • A B.A./B.S. in a business, tourism or marketing-related field
    • Proficiency in relevant software including Microsoft Word, Excel, Outlook, PowerPoint
    • A valid driver’s license and current automobile insurance

    To Apply

    Submit cover letter, resume, and contact information for professional references to Greater Wilmington Convention and Visitors Bureau c/o Jennifer Boes, Executive Director, 100 W. 10th Street, Suite 20 Wilmington, DE 19801-1661

    Applications and resumes accepted until April 5, 2024.

    GWCVB Website

    https://www.visitwilmingtonde.com

    Job Type: Full-time

    Pay: $60,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Retirement plan
    • Vision insurance

    Schedule:

    • Day shift

    Travel requirement:

    • Up to 25% travel

    Experience:

    • tourism-related: 2 years (Preferred)

    Ability to Commute:

    • Suite 20 Wilmington, DE 19801 (Required)

    Ability to Relocate:

    • Suite 20 Wilmington, DE 19801: Relocate before starting work (Required)

    Work Location: In person

  • 26 Days Ago

1
Sr. Director, Marketing - Acute Care
  • 10000136 - Director Marketing
  • Wilmington, DE FULL_TIME
  • Join AstraZeneca's Acute Care team in the Cardiovascular Renal Metabolic (CVRM) Business Unit, where we push the boundaries of science and technology to reduce morbidity, mortality, and organ damage. ...
  • 6 Days Ago

1
Senior Director, Site Management & Monitoring Oncology, Lung
  • 10000930 - Director Study Management
  • Wilmington, DE FULL_TIME
  • Introduction to roleAre you ready to make a big impact? Join our dedicated Oncology team that's growing fast and building a strong track record of success. As the Senior Director for Site Management &...
  • 16 Days Ago

1
Senior Director Site Management & Monitoring Oncology, Breast
  • 10000930 - Director Study Management
  • Wilmington, DE FULL_TIME
  • Introduction to roleAre you ready to make a big impact? Join our dedicated Oncology team that's growing fast and building a strong track record of success. As the Senior Director for Site Management &...
  • 16 Days Ago

1
Talent & Development Director - Oncology Business Unit- 12 Month Secondment
  • 10000376 - Talent Director
  • Cambridge, DE FULL_TIME
  • 12 Month Maternity CoverAt AstraZeneca, we’re not afraid to do things differently. We’re building a new kind of organisation to reset expectations of what a bio-pharmaceutical company can be. This mea...
  • 5 Days Ago

1
Director, CVRM Brand Communications
  • 10000985 - External Comms Associate Director
  • Wilmington, DE FULL_TIME
  • The Director, CVRM Brand Communications is a critical member of the US Cardiovascular, Renal & Metabolic (CVRM) Corporate Affairs team leading on the external communications strategy and execution for...
  • 11 Days Ago

B
Membership Director
  • Brydge Advisors
  • Do you LOVE working with entrepreneurs? Providing top notch client experiences? Organizing successful and meaningful eve...
  • 3/29/2024 12:00:00 AM

N
Membership Director
  • New Hampshire Public Radio
  • Concord, NH
  • MEMBERSHIP DIRECTOR Summary: NHPR is seeking a Membership Director to provide thoughtful and strategic leadership to our...
  • 3/28/2024 12:00:00 AM

S
Membership Director
  • Sonoma County Family YMCA
  • Santa Rosa, CA
  • Job Description Job Description POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit, charita...
  • 3/27/2024 12:00:00 AM

T
Membership Director
  • Tennessee Grasslands Golf and Country Club
  • Nashville, TN
  • Job Description Job Description Membership Director at Tennessee Grasslands Golf and Country Club Tennessee Grasslands G...
  • 3/26/2024 12:00:00 AM

G
Membership Director
  • Girl Scouts Hornets Nest Council
  • Charlotte, NC
  • Job Description Job Description Job description Membership Director About Girl Scouts, Hornets' Nest Council Girl Scouts...
  • 3/26/2024 12:00:00 AM

Y
Membership Director
  • YMCA
  • Reston, VA
  • The YMCA is a cause driven organization. Join us to develop your leadership potential and discover a career that is more...
  • 3/26/2024 12:00:00 AM

S
Membership Director
  • Snelling Hospitality Executive Search
  • Washington, DC
  • Reporting to our General Manager: • You’ll explore all avenues and opportunities to maximize the number of new member ap...
  • 3/25/2024 12:00:00 AM

Y
Membership Director
  • YMCA of Greater Toledo
  • Perrysburg, OH
  • Be a difference maker, with the YMCA of Greater Toledo. We are a Cause Driven community of collaborative, bold, fun, ded...
  • 3/25/2024 12:00:00 AM

Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Director jobs
$101,600 to $141,500

Membership Director in Worcester, MA
Orientation materials for SHRM local chapter Membership Directors.
January 05, 2020
Membership Director in Rapid City, SD
The officials, including representatives of Naval Criminal Investigative Service and the Army's Criminal Investigation Division, appeared to make a distinction between membership in an extremist organization and "active participation" in deciding on recruitment and retention.
January 19, 2020
Membership Director in Santa Rosa, CA
My philosophy isn’t about traditional membership drives; it’s about finding great people (new members) that will help us meet the needs of our communities.
December 30, 2019