Membership Manager jobs in Michigan

Membership Manager manages an association or member organization's service operations to expand membership, deliver member satisfaction, and achieve strategic goals. Implements programs and initiatives to engage current members and recruit new ones. Being a Membership Manager follows service operational standards and policies to deliver efficient services to members. Utilizes web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Manager maintains a database or system using data collection processes, tools, and analysis to measure and report on member satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a director. The Membership Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Membership Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager, Membership Services
  • Olympia Entertainment Inc.
  • Detroit, MI FULL_TIME
  • Amaze, Inspire, Unite Job Summary: The Manager, Membership Services will manage the day-to-day processes and direction of the Membership Services Team as well as assist leadership in the build-out and execution of renewals, events, sales and recruiting. This position will work closely with our Director, Client Services to build a best-in-class Membership Services Team and provide continual training and development opportunities for the staff. They will also be responsible for managing sales campaigns, membership communication, member benefits and revenue generating events tied to existing Season Ticket Members. Key Responsibilities: Lead membership service and retention efforts and develop touchpoint campaigns, events and programs to maximize revenue. Assist with the development and planning of the Winged Wheel Nation Membership renewal campaign Maximize ticket sales revenue from current Red Wings Season Ticket Members through renewals, upgrades, add-ons, referrals and new business outreach. Oversee continual sales/service training to Membership Services Team Report KPIs measuring the success of retention campaigns; gather and provide analytics to evaluate effectiveness of strategy, initiatives and campaigns. Provide detailed retention reports on an ongoing basis, ensuring the accuracy of reports and identifying trends. Oversee the fulfillment of existing membership benefits; research and implement new benefits programs annually. Coach Membership Services Team on resolving customer complaints and providing detailed communication to all customer requests. Work with staff to develop metrics around member concerns and develop strategic long term solutions. Collaborate with Group Sales and New Business Sales to prospect and execute large scale group outings with current season ticket members. Plan and execute year-round communication plan for Winged Wheel Nation members, in collaboration with the Director, Client Services. Create monthly sales campaigns and contests to drive revenue from current membership base. Create Game Day and Event Schedule for Membership Services team and ensure that all member events are adequately staffed. Provide training for all Ticket Sales and Service Account Executives on Membership Services current topics, challenges, etc. Promote a culture of high integrity, sales performance, and accountability Establish goals and pacing for sales campaigns, and hold staff accountable to both process and results. Represent Membership Services at DTW meetings, as requested by the Director, Client Services. Minimum Knowledge, Skills and Abilities: Bachelor’s degree Minimum 3 years of relevant experience in sales and service. Excellent communication skills in customer facing settings and with colleagues Previous management and/or leadership experience preferred. Exceptional track record of developing and implementing sales strategies that have consistently met or exceeded planned objectives. Evidence of being a strategic thinker with the ability to develop and implement processes and plans. Evidence of a successful leadership track record with high ethical standards. Extensive knowledge of Provenue and Microsoft Dynamics is a plus Strong organizational skills and ability to handle multiple projects Excellent verbal and written communication skills Proficient in Microsoft Office including spreadsheet applications Ability to work in a fast-paced environment WORKING CONDITIONS: Office Environment Irregular and extended hours including nights, weekends, and holidays All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment. Olympia Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. PRIVACY POLICY Ilitch Companies and our colleagues are committed to being the best in all that we do - whether it's providing a delicious, quality meal from Little Caesars, delivering fresh food to our Little Caesars restaurants, baking quality food products at Champion Foods, supporting world-class teams like the Detroit Red Wings and Detroit Tigers or offering unforgettable live entertainment at top-rated venues like Little Caesars Arena, the Fox Theatre, Pine Knob and other area locations. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Be part of Ilitch Sports Entertainment’s (IS E) mission to amaze, inspire and unite. Our colleagues are driven by a commitment to provide world-class sports and entertainment experiences for fans, guests and partners across multiple world-class venues. Ilitch Sports Entertainment serves as the combined business operations of the Detroit Red Wings, an 11-time Stanley Cup champion and one of the NHL’s Original Six franchises, and the Detroit Tigers, a four-time World Series champion and charter member of MLB’s American League. IS E also maintains a joint venture interest in 313 Presents, Detroit’s premier live entertainment company. The company operates such major venues as the award-winning and state-of-the-art Little Caesars Arena, home to the Red Wings and the NBA’s Detroit Pistons; Comerica Park, home of the Tigers and concerts; and the iconic Fox Theatre, one of the most historic music venues in North America. IS E also provides facility management services at Michigan Lottery Amphitheatre, Meadow Brook Amphitheatre, and Pine Knob Music Theatre – the top amphitheater in the world according to Pollstar’s 2022 Year-End Rankings.
  • 21 Days Ago

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Manager, Membership Services
  • Ilitch Sports + Entertainment
  • Detroit, MI FULL_TIME
  • Amaze, Inspire, UniteJob Summary: The Manager, Membership Services will manage the day-to-day processes and direction of the Membership Services Team as well as assist leadership in the build-out and ...
  • 21 Days Ago

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Sales and Training Manager - Membership
  • Sam's East, Inc.
  • (USA) MI FLINT SAM'S CLUB, MI FULL_TIME
  • Position Summary... Membership Representative Are you someone that thrives in fast-paced environments, and has a strong sales background? Our Membership Representative is a salaried role for Sam’s Clu...
  • 1 Day Ago

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Sales and Training Manager - Membership
  • Sam's Club
  • FLINT, MI OTHER
  • Position Summary...Membership Representative Are you someone that thrives in fast-paced environments, and has a strong sales background? Our Membership Representative is a salaried role for Sam’s Club...
  • 3 Days Ago

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Sales and Training Manager - Membership
  • Sam's Club
  • YPSILANTI, MI OTHER
  • Position Summary...Membership Representative Are you someone that thrives in fast-paced environments, and has a strong sales background? Our Membership Representative is a salaried role for Sam’s Club...
  • 1 Month Ago

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District Manager
  • District Manager
  • Flint, MI FULL_TIME
  • Description Using your past leadership experience, you will: Grow a portfolio of successful businesses: Develop district-level strategies to achieve each restaurant’s financial, operational and custom...
  • 11 Days Ago

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CLUB Membership Manager
  • Cabela's
  • Lexington, KY
  • **_POSITION SUMMARY:_** This Retail Manager position for our Bass Pro Shops and Cabelas CLUB program is a unique positio...
  • 3/28/2024 12:00:00 AM

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Membership Manager - East Cumberland and Robeson Counties
  • Girl Scouts North Carolina Coastal Pines
  • Fayetteville, NC
  • Job Type Full-time Description Want to join an AMAZING organization with a mission of building girls of COURAGE, CONFIDE...
  • 3/28/2024 12:00:00 AM

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Membership Manager - Ft. Liberty and Harnett and Lee Counties
  • Girl Scouts North Carolina Coastal Pines
  • Fayetteville, NC
  • Job Type Full-time Description Want to join an AMAZING organization with a mission of building girls of COURAGE, CONFIDE...
  • 3/28/2024 12:00:00 AM

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Assistant Member Service Manager - Spectra Credit Union
  • Charlescountychamber
  • Waldorf, MD
  • Active - Full-Time Regular Full-Time Management Waldorf Branch, Waldorf MD, Waldorf, MD, US **Role** The primary functio...
  • 3/28/2024 12:00:00 AM

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Membership Manager / Trainer
  • F45 South Lisle
  • Lisle, IL
  • Job Description Job Description JOIN OUR TEAM!! We are seeking an outgoing and friendly individual for a part-time Membe...
  • 3/27/2024 12:00:00 AM

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Member Services Manager
  • Sebonack Golf Club
  • Southampton, NY
  • Job Description Job Description We are seeking a Member Services Manager to join our team! You will be responsible for h...
  • 3/27/2024 12:00:00 AM

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Membership Manager - Internal|Part-time|Dallas Fair Park
  • Oak View Group
  • Dallas, TX
  • Oak View Group: Oak View Group (OVG) is the worlds leading arena development, management, and hospitality company founde...
  • 3/26/2024 12:00:00 AM

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Membership Manager
  • Porter Consulting Services, Inc.
  • Port St Lucie, FL
  • Description Our Client, a new exclusive private sports club, seeks a Membership Manager to join their team in Port St. L...
  • 3/25/2024 12:00:00 AM

Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Membership Manager jobs
$69,073 to $92,541

Membership Manager in Orange, CA
Goals are focused on increasing membership growth, retention, and levels of giving.
January 16, 2020
Membership Manager in Tucson, AZ
Based upon hundreds of interviews with hiring managers and candidates, this Position Benchmark Report will help you identify the factors that are most likely to drive performance in a role like this.
February 19, 2020
Membership Manager in Columbia, SC
With a single click, you can create the pages relating to membership (Registration, Profile…).
December 11, 2019