Merchant Card Customer Service Manager jobs in Concord, NH

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Customer Service Manager
  • Solus Accident Repair Centres
  • Epsom, NH FULL_TIME
  • Overview

    Are you able to mentor and lead a team with focus on the customer and what matters to them, while promoting Solus & Aviva values, principles and goals at one of our award-winning sites? 

     

    Responsibilities

    The Role: 

     

    To lead our Customer Service department, demonstrating our values and work principles, and those of Aviva. Working together to create a supportive and collaborative team working environment, which focuses on the customer and what matters to them. Our leaders identify opportunities to promote customer satisfaction and help embed a culture on site where everyone is responsible for the customer experience and work as a team to meet our customer expectations. 

    Qualifications

    Desirable qualifications and experience:

     

    • A strong customer focused background  
    • Proven leadership skills  
    • Coaching skills  
    • Financial acumen   
    • Knowledge of insurance principles desirable  

     

    Who are Solus and what can they do for you? 

     

    Solus is one of the largest body repair groups in the country, employing over 900 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years. 

     

    • Competitive additional bonus 
    • Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family
    • Our excellent benefits and rewards packages
    • Competitive employer matched pension contributions
    • Discounts on Aviva products and services
    • Savings and benefits schemes
    • Discounts and schemes for electric vehicle purchase for all employees
    • Holding several main manufacturer approvals – Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen
    • Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields
    • Links with Thatcham to get the best products and training here in the UK
    • We have a variety of locations, hours and working patterns to suit our customers, business, and you.
    • We interview every disabled applicant who meets the minimum criteria for the job.

     

    Excited but not sure you tick every box? We are inclusive – we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you.

     

    We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future. 

     

     

    What next? 

     

    Please apply online and our recruitment team will be in contact within 7 days 

     

     

               

  • 21 Days Ago

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Manager of Customer Service Trainee
  • Hannaford
  • Ossipee, NH FULL_TIME
  • This position looks for mobility to 2 out of the following 3 stores: North Conway, Ossipee, and AltonPRIMARY PURPOSEManagement trainee program is designed to equip future managers with the skills and ...
  • 3 Days Ago

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Customer Service Manager Trainee (H)
  • Hannaford
  • London, NH FULL_TIME
  • Address: USA-NH-New London-295 Newport Road Store Code: Store 08246 Management (2741254) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still ...
  • Just Posted

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Customer Service Manager Trainee (H)
  • Hannaford
  • West Lebanon, NH FULL_TIME
  • Address: USA-NH-West Lebanon-8 Market Street Store Code: Store 08266 MANAGEMENT (2741258) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still...
  • Just Posted

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Customer Service Manager Trainee (H)
  • Hannaford
  • Plymouth, NH FULL_TIME
  • Address: USA-NH-Plymouth-Route 25 Hatch Plaza Store Code: Store 08248 Management (2741256) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is stil...
  • 3 Days Ago

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Customer Service Manager Trainee (H)
  • Hannaford Supermarkets
  • Plymouth, NH FULL_TIME
  • Address: USA-NH-Plymouth-Route 25 Hatch Plaza Store Code: Store 08248 Management (2741256) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is stil...
  • 8 Days Ago

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0 Merchant Card Customer Service Manager jobs found in Concord, NH area

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Store Lead
  • Tailored Brands, Inc.
  • Newington, NH
  • Partner with your Store Manager to support store team members to achieve sales performance expectations through active c...
  • 3/28/2024 12:00:00 AM

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Store Lead
  • Tailored Brands
  • Newington, NH
  • Partner with your Store Manager to support store team members to achieve sales performance expectations through active c...
  • 3/28/2024 12:00:00 AM

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Energy Engineer I
  • Franklin Energy
  • Concord, NH
  • COMPANY Summary As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the...
  • 3/27/2024 12:00:00 AM

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FT Assistant Manager Customer Service
  • Hannaford
  • Keene, NH
  • Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected...
  • 3/27/2024 12:00:00 AM

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Energy Engineer I
  • Franklin Energy
  • Manchester, NH
  • COMPANY Summary As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the...
  • 3/27/2024 12:00:00 AM

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Energy Engineer II
  • Franklin Energy
  • Concord, NH
  • COMPANY Summary As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the...
  • 3/26/2024 12:00:00 AM

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Client Managing Partner - Healthcare & Pharma
  • Acxiom LLC
  • Concord, NH
  • The Client Managing Partner owns the relationships with multiple of Acxioms accounts and clients. Oversees and maintains...
  • 3/26/2024 12:00:00 AM

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Energy Engineer II
  • Franklin Energy
  • Bedford, NH
  • COMPANY Summary As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the...
  • 3/26/2024 12:00:00 AM

Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371). According to the United States Census Bureau, the city has a total area of 67.5 square miles (174.8 km2). 64.2 square miles (166.4 km2) of it is land and 3.2 square miles (8.4 km2) of it is water, comprising 4.79% of the city. Concord is drained by the Merrimack River. Penacook Lake is in the west. The highest point in Concord is 860 feet (260 m) above sea level on Oak Hill, just west of the hill's 970-foot (300 m) summit in neighboring Loudon. Concord lies fully within the Merrima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$54,557 to $83,699
Concord, New Hampshire area prices
were up 1.4% from a year ago