Merchant Card Customer Service Manager jobs in Dundalk, MD

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2020 Salary.com)

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367 Merchant Card Customer Service Manager jobs found in Dundalk, MD area

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Customer Service Representative
  • CorTech LLC
  • Jessup, MD
  • ... needs. --Manages customer contracts. QUALIFICATIONS --High School Diploma or equivalent. --1-2 years customer service background. --Must demonstrate extremely strong listening and verbal ...
  • yesterday

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Retail Service Merchandiser - PT
  • Acosta Sales & Marketing
  • Parkville, MD
  • ... customers by effectively working in teams to perform reset and remodel work including, but not ... Report and discuss observations and issues with Mandate Senior Area Manager/Mandate Area Manager
  • yesterday

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Customer Service/Sales
  • The Home Depot
  • Baltimore, MD
  • Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
  • yesterday

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Customer Service Representative $13-20/ Hourly
  • Instill, Inc.
  • Columbia, MD
  • Able to manage difficult or emotional customer situations and respond promptly to service requests to meet customer commitments. For immediate consideration, apply with a copy of your resume today
  • yesterday

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Customer Service Manager (Entry Level | 0-1 YR Experience Wanted)
  • Detoor Marketing
  • Baltimore, MD
  • This job involves one on one sales interactions with retail customers *Due to the high volume of ... bar bottle service, bar manager, banquet server, front of the house manager, night manager ...
  • 3 days ago

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Sales / Customer Service Rep (Entry Level) #IphoneORAndroid?
  • Detoor Marketing
  • Baltimore, MD
  • Candidates with previous customer service experience will be trained in other areas of customer account management, including marketing and sales, and have opportunities for Management positions as ...
  • 3 days ago

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Customer Service Representative (20794)
  • RemX
  • Jessup, MD
  • Manages customer contracts. The Customer Service Representative will: * High School Diploma or equivalent. * 1-2 years customer service background. * Must have extremely strong listening and verbal ...
  • 4 days ago

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Customer Service Representative- Work From Home!
  • Alorica
  • Baltimore, MD
  • Responds to requests for assistance and/or possible processing of credit card authorizations ... management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your ...
  • 4 days ago

Dundalk ( /ˈdʌndɔːk/ DUN-dawk or /ˈdʌndɒk/ DUN-dok) is an unincorporated community and census-designated place in Baltimore County, Maryland, United States. The population was 63,597 at the 2010 census. In 1960 and 1970, Dundalk was the largest unincorporated community in Maryland. It was named after the town of Dundalk, Ireland. Dundalk is considered one of the first inner-ring suburbs of Baltimore. According to the United States Census Bureau, the CDP has a total area of 17.4 square miles (45.0 km2), of which 13.1 square miles (33.8 km2) is land and 4.3 square miles (11.2 km2), or 24.84%, i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$51,342 to $78,775
Dundalk, Maryland area prices
were up 1.5% from a year ago