Merchant Card Customer Service Manager jobs in Ellicott City, MD

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2020


387 Merchant Card Customer Service Manager jobs found in Ellicott City, MD area

Entry Level Customer Service & Sales Rep (No telemarketing)
  • Prescient Inc
  • Laurel, MD
  • Essential Functions: · Manage new accounts · Customer service / Sales · Consult with customers to complete a needs assessment and recommend products/services. · Communicate the customer's needs ...
  • 2 hours ago

Customer Service Representative / Hospitality Experience
  • Agile Legacy
  • Columbia, MD
  • Team Management * Personnel / Interviewing * Face to Face Customer Service * Development of Marketing Plans Benefits Include: * Fun and positive work environment * Opportunity for management
  • 3 hours ago

Customer Service Representative - Virtual Interview
  • Bah Agencies
  • Columbia, MD
  • Customer Service Representative Our organization is looking for Customer Service Representatives ... The right candidate will be placed on a "Management Fast-Track" program on a MISSION to promote to ...
  • yesterday

Licensed Commercial Insurance Account Manager / CSR
  • Klinger Insurance Group
  • Germantown, MD
  • The Senior Account Manager/CSR is an experienced professional and integral link in the business relationship that is created between our agency, our clients, and our companies; he/she is responsible ...
  • 2 days ago

Customer Service Representative $13-20/ Hourly
  • Instill, Inc.
  • Columbia, MD
  • Able to manage difficult or emotional customer situations and respond promptly to service requests to meet customer commitments. For immediate consideration, apply with a copy of your resume today
  • 4 days ago

Service Manager - 14748
  • iMPact Business Group
  • Jessup, MD
  • Efficient communication between the office, the field, and the customer * Management of Service Superintendent and other Service administrative staff as well as the field labor force, although they ...
  • 4 days ago

Competitive Customer Service Representative
  • Innoteq
  • Jessup, MD
  • We are looking for a passionate Competitive Customer Service Representative who will partner with ... Manage the implementation and delivery of a key client's activity, maximizing performance, return ...
  • 4 days ago

Customer Service Representative (20794)
  • RemX
  • Jessup, MD
  • Manages customer contracts. The Customer Service Representative will: * High School Diploma or equivalent. * 1-2 years customer service background. * Must have extremely strong listening and verbal ...
  • 6 days ago

Ellicott City is in northeastern Howard County, bordered to the east and north by the Patapsco River, which forms the Baltimore County line. The Ellicott City census-designated place (CDP) extends to the northwest beyond Marriottsville Road and to the southwest beyond Centennial Road. It is bordered to the south by Columbia at Maryland Route 108 and to the southeast by Ilchester at Maryland Route 104 and Bonnie Branch Road. According to the United States Census Bureau, the CDP has a total area of 30.1 square miles (77.9 km2), of which 30.0 square miles (77.6 km2) are land and 0.1 square miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$51,309 to $78,723
Ellicott City, Maryland area prices
were up 1.5% from a year ago