Merchant Card Customer Service Manager jobs in Fishers, IN

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2020 Salary.com)

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486 Merchant Card Customer Service Manager jobs found in Fishers, IN area

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Regional Sales Manager
  • MB Merchant Services
  • Indianapolis, IN
  • Provide after-sales service for the duration of a merchant relationship * Resolve customer ... merchants credit card processing, loyalty, gift cards, terminals and more. Meet your merchants ...
  • yesterday

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Customer Service Supervisor
  • Contemporary Staffing Solutions
  • Fishers, IN
  • Managing CSR statuses and time in those statuses * Working knowledge of dialer functionality * Understands workgroups and skills * Proficient at call routing and how to make basics changes in ...
  • 2 days ago

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Customer Success Manager
  • Spot Inc
  • Indianapolis, IN
  • Serve assigned customer accounts and expand transportation services by providing great service and finding ways to solve customer shipping needs. * Manage the relationship between the customer and ...
  • 4 days ago

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Food Service Distribution General Manager / Sales Manager
  • Food Service Distribution
  • Indianapolis, IN
  • ... service Distribution Company. Responsibilities include, but not limited to: * Overseeing daily ... Resolve escalated customer complaints ​ General Manager Requirements: * Strong business acumen
  • 4 days ago

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Virtual Customer Service Representative
  • MGN-INDIANAPOLIS
  • Speedway, IN
  • Managers put a high emphasis on coaching and hands-on training. Teammates are held accountable and ... Our superior customer service, from initial contact through the life of a client, sets us apart ...
  • 4 days ago

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Customer Service Representative
  • Capital Group
  • Fishers, IN
  • You don't need any previous experience or knowledge in investment management to thrive in this job ... You have customer service experience in any industry and enjoy talking to people over the phone ...
  • 5 days ago

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Customer Service Supervisor- Mortgage Industry
  • Contemporary Staffing Solutions
  • Fishers, IN
  • Managing team of 10-12 SPOC/Loss Mitigation Specialists * Handling daily supervisory functions ... Previous mortgage servicing experience. * Knowledgeable in FHA, VA, USDA, FNMA, and FHLMC loss ...
  • 5 days ago

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Customer Success Manager
  • NOW Courier
  • Indianapolis, IN
  • Manages customer concerns involving new services, employee or courier issues, including damaged or missing products. * Builds and fosters strong, productive customer partnerships focused on ensuring ...
  • 6 days ago

Fishers is a city in Fall Creek and Delaware townships, Hamilton County, Indiana, United States. As of the 2010 census the population was 76,794, and by 2017 the estimated population was 91,832. A suburb of Indianapolis, Fishers has grown rapidly in recent decades: about 350 people lived there in 1963, 2,000 in 1980, and only 7,500 as recently as 1990. After the passage of a referendum on Fishers' status in 2012, Fishers transitioned from a town to a city on January 1, 2015. The first mayor of Fishers—Scott Fadness—along with the city's first clerk and city council were sworn in on December 21...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$45,820 to $70,297
Fishers, Indiana area prices
were up 1.3% from a year ago