Merchant Card Customer Service Manager jobs in Florence, AL

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Customer service
  • Rogers Group
  • Tuscumbia, AL FULL_TIME
  • Job Description

    Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position for the Butler Sand Plant, Butler, GA .

    Candidates must be motivated, safety conscious individuals with good multi-tasking skills to operate our Truck Scale system, take customer orders, and dispatch trucks.

    Performs general clerical duties in accordance with established procedures; requiring some judgement in the accounting, and billing support.

    Must be willing to work flexible hours and overtime, including Saturdays.

    Job Requirements :

    • Receive and input customer orders
    • Dispatch products and material for delivery
    • Assist sales staff with customer service responsibilities
    • May be called upon at the discretion of Managers to perform other duties

    Wages starting at $20.00 / hr. Starting wage will be based on experience. Overtime available and extensive medical and retirement benefits are included.

    QUALIFICATIONS

    • High school diploma required
    • Proficiency with Microsoft Office applications
    • Excellent customer service skills
    • Detail oriented with a high degree of accuracy with the ability to multi-task
    • Ability to work with minimal supervision
    • Excellent communication skills both oral and written

    As a Rogers Group employee, you will have access to our competitive company perks, including :

    • Group insurance options plus Health Savings Account with annual company contribution.
    • Company paid life insurance, disability insurance, and more.
    • Retirement 401K account with company contribution and match.
    • Paid Holiday Shutdown period between Christmas and New Years in addition to 7 holidays throughout the year.
    • Paid vacation - Accrued during the first year starting at 180 days, 2 weeks at 1 year; 3 weeks at 5 years; 4 weeks at 20 years of service.
    • Annual performance-based merit increases.

    RGI EEO Statement

    An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.

    All applications are accepted online at www.rogersgroupinc.com

    About Us

    Rogers Group, headquartered in Nashville, TN is a 115-year-old privately held aggregates and asphalt highway construction company with quarry and asphalt construction operations in 9 states with 3,000 employees.

    The company has the distinction of being recognized as the largest privately held crushed stone producer in the United States.

    RGI EEO Statement

    An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation or any other protected status.

    All applications are accepted online at www.rogersgroupinc.com

    Last updated : 2024-04-23

  • Just Posted

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Customer Service
  • #PizzaHut40149
  • Corinth, MS FULL_TIME
  • Working at Pizza Hut is about making hungry people happy. Its about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face...
  • 1 Month Ago

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Customer Service
  • Pizza Hut
  • CORINTH, MS FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 24 Days Ago

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Customer service
  • Long John Silver's / A&W
  • Savannah, TN FULL_TIME
  • The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you appl...
  • 25 Days Ago

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Customer Service
  • Jackson Hewitt - 2357
  • Booneville, MS FULL_TIME
  • We are Jackson Hewitt, Working Hard for the Hardest Working. In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. F...
  • 1 Month Ago

J
Customer Service
  • Jackson Hewitt - 2357
  • Iuka, MS PART_TIME
  • We are Jackson Hewitt, Working Hard for the Hardest Working. In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. F...
  • 2 Months Ago

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0 Merchant Card Customer Service Manager jobs found in Florence, AL area

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Greeter
  • Walmart
  • Sheffield, AL
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Florence, AL
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/24/2024 12:00:00 AM

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Customer Service Sales Specialist
  • InsuraTec Services Group
  • Florence, AL
  • Customer Service Sales Specialist Location: Remote (Work From Home) Key Responsibilities: Provide outstanding customer s...
  • 4/23/2024 12:00:00 AM

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Registration Rep - Helen Keller Hospital, Main Registration, Part Time, Shift Varies
  • HH Health System
  • Sheffield, AL
  • Admits patients, which includes interviewing, preparing admitting forms, and assigning rooms. Receives all faxed documen...
  • 4/23/2024 12:00:00 AM

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Customer Service & Sales - Client Partner
  • Renovation Brands
  • Florence, AL
  • Job Description Job Description Client Partner Baseboarders @ Renovation Brands About the Role: Baseboarders™ is looking...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • VieMed
  • Florence, AL
  • Essential Duties and Responsibilities: Ensure that all orders are processed in a timely and accurate manner with the app...
  • 4/22/2024 12:00:00 AM

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TeleSales Representative - Remote
  • InsuraTec Services Group
  • Florence, AL
  • TeleSales Representative- Remote Job Description: Are you a self-motivated, driven individual with a passion for sales a...
  • 4/21/2024 12:00:00 AM

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Customer Service Representative
  • First-Sun Finance
  • Muscle Shoals, AL
  • Local finance company looking to fill a full-time position as a Customer Service Representative (CSR). In simple terms, ...
  • 4/21/2024 12:00:00 AM

Florence is a city in, and the county seat of, Lauderdale County, Alabama, United States, in the state's northwest corner. According to the 2010 census, the city's population was 39,319. Florence is the largest and principal city of the Florence-Muscle Shoals Metropolitan Statistical Area (which includes Muscle Shoals, Sheffield, and Tuscumbia metropolitan areas in Colbert and Lauderdale counties). Florence is considered northwestern Alabama's primary economic hub. Annual tourism events include the W. C. Handy Music Festival in the summer and the Renaissance Faire in the fall. Landmarks in Flo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$45,827 to $70,307
Florence, Alabama area prices
were up 1.3% from a year ago