Merchant Card Customer Service Manager jobs in Gaithersburg, MD

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2020


357 Merchant Card Customer Service Manager jobs found in Gaithersburg, MD area

Customer Service Representative - Work From Home
  • Bah Agencies
  • Laurel, MD
  • Customer Service Representative Our organization is looking for Customer Service Representatives ... The right candidate will be placed on a "Management Fast-Track" program on a MISSION to promote to ...
  • 3 days ago

Customer Service Representation Wanted
  • Alpha Agency Careers
  • Arlington, VA
  • As a Customer Service Benefits Representative, you will be assigned to a territory manager that will ensure your success, and give you hands-on one on one training. You will also have the choice to ...
  • 4 days ago

Data Analysis Manager
  • General Dynamics Information Technology
  • Washington, DC
  • ... customer experience though continual service improvement. The GDIT Data Analysis Manager will be ... responsible for managing and overseeing all data analysis and reporting needs of the Program. This ...
  • 5 days ago

Microsoft Dynamics CRM Expert
  • World Services LLC
  • Washington, DC
  • ... services technology landscape. Advice on complex Dynamics 365 CRM business cases and propose comprehensive solutions based on Dynamics 365 CRM implementation. NOTE: MUST be a US Citizen or Green Card ...
  • 6 days ago

Customer Service Account Manager
  • SemaConnect Inc
  • Bowie, MD
  • The Customer Care Account Manager will work with the Customer Service, Marketing, Operations and Sales departments to process sales orders and shipments, set customers up and train them on our CMS ...
  • 6 days ago

Automotive Service Manager 8172
  • EasyCare Recruiting
  • Rockville, MD
  • If you are driven to help people, passionate about customer service and ready to lead a successful ... Manage the store's workflow in an effective and efficient manner. * Train Advisors to possess the ...
  • 7 days ago

Customer Service Representative - Fun Entry Level Openings!
  • FTI Technology Inc.
  • Falls Church, VA
  • Entry-level management training in customer service * Sales and marketing presentations for customer service initiatives * Face to face sales and marketing of new services for our clients * Sales and ...
  • 7 days ago

Sales & Customer Service Associate
  • The UPS Store Oakton
  • Oakton, VA
  • The Sales & Customer Service Associate provides customers with efficient and effective service to ... Process and document damaged shipments, late and lost package claims. * Assist in merchandising the ...
  • 7 days ago

Gaithersburg (pronunciation (help·info)), officially the City of Gaithersburg, is a city in Montgomery County, Maryland. At the time of the 2010 U.S. Census, Gaithersburg had a population of 59,933, making it the fourth largest incorporated city in the state, behind Baltimore, Frederick, and Rockville. Gaithersburg is located to the northwest of Washington, D.C., and is considered a suburb and a primary city within the Washington–Arlington–Alexandria, DC–VA–MD–WV Metropolitan Statistical Area. Gaithersburg was incorporated as a town in 1878 and as a city in 1968. Gaithersburg is divided into e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$54,831 to $84,125
Gaithersburg, Maryland area prices
were up 1.3% from a year ago