Merchant Card Customer Service Manager jobs in Gaithersburg, MD

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2020 Salary.com)

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467 Merchant Card Customer Service Manager jobs found in Gaithersburg, MD area

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Entry Level Customer Service Representative - Virtual Interview
  • Bah Agencies
  • Gaithersburg, MD
  • ... management recommendations to increase productivity · Must be able to adapt to a continually changing and growing environment · Call center, Customer Service, and Sales experience is a plus · ...
  • 7 hours ago

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CSR/Warehouse Experience Needed - 5 Positions Open!
  • Fast Trak Management Inc.
  • Washington, DC
  • IMMEDIATE OPENINGS IN MULTIPLE DEPARTMENTS EXPERIENCE IN INSTALLATION AND GENERAL LABOR IS A PLUS CUSTOMER SERVICE, HOUSE ASSESSMENT, AND GENERAL POSITION OPENINGS WORKING HANDS-ON WITH CUSTOMER AND ...
  • 10 hours ago

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Security Experience - Full Time Customer Service - Entry Level
  • SSI INC
  • Falls Church, VA
  • Responsibilities:  Handle customer inquiries  Manage self with minimal supervision  Provide information about the products and services  Troubleshoot and resolve product issues and ...
  • yesterday

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Customer Service/Sales
  • The Home Depot
  • Derwood, MD
  • Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
  • 2 days ago

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CAPITALS FANS WANTED! 6 NEW ENTRY LEVEL OPENINGS (CSR)
  • Detoor Marketing
  • Silver Spring, MD
  • Customer Service skills and experience are wanted for an entry-level Retail Associate. Candidates ... Manage small business accounts * Represent major, nationwide Clients Requirements This is an ENTRY ...
  • 3 days ago

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Customer Service Representative
  • Reli Group
  • Takoma Park, MD
  • Managing a team of junior customer service representatives. * Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: * High school ...
  • 4 days ago

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Service Manager
  • PrideStaff - Herndon, VA
  • Sterling, VA
  • The Service Manager will be responsible for a customer mindset and ensuring strong focus on safety, quality, integrity and have a strong commercial understanding of running our Service Department
  • 5 days ago

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IT Project Manager
  • TCI Technology Consulting Inc
  • Falls Church, VA
  • ... Merchant Identifications (MIDs), Locations, People, Apps, and Contracts. • Ensure customer ... multi-site software services environment, OR related project management experience • ...
  • 6 days ago

Gaithersburg (pronunciation (help·info)), officially the City of Gaithersburg, is a city in Montgomery County, Maryland. At the time of the 2010 U.S. Census, Gaithersburg had a population of 59,933, making it the fourth largest incorporated city in the state, behind Baltimore, Frederick, and Rockville. Gaithersburg is located to the northwest of Washington, D.C., and is considered a suburb and a primary city within the Washington–Arlington–Alexandria, DC–VA–MD–WV Metropolitan Statistical Area. Gaithersburg was incorporated as a town in 1878 and as a city in 1968. Gaithersburg is divided into e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$55,506 to $85,166
Gaithersburg, Maryland area prices
were up 1.3% from a year ago