Merchant Card Customer Service Manager jobs in Germantown, MD

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2020

225 Merchant Card Customer Service Manager jobs found in Germantown, MD area

Customer Account Advisor
  • Aarons
  • Hyattsville, MD
  • ... superior customer service. We provide our team members the opportunity to reach their full ... by management * Clean and certify merchandise in the Quality Assurance Center for all items ...
  • yesterday

ServiceNow Project Manager
  • ABBTECH Professional Resources
  • Gaithersburg, MD
  • ... customer service and team work • Ability to manage multiple projects simultaneously • Working knowledge of project management concepts as defined by PMI • Knowledge of Agile/Scrum concepts • ...
  • 3 days ago

Branch Mgr Sr - NW Washington, DC/Park Road
  • PNC Financial Services Group
  • Washington, DC
  • ... all employees and customers. Competencies Branch Banking Services - Knowledge of the ... Managing Multiple Priorities - Ability to manage multi
  • 4 days ago

Data Analysis Manager
  • General Dynamics Information Technology
  • Washington, DC
  • ... customer experience though continual service improvement. The GDIT Data Analysis Manager will be ... responsible for managing and overseeing all data analysis and reporting needs of the Program. This ...
  • 4 days ago

Branch & Business Center Manager - Bethesda, MD
  • PNC Financial Services Group
  • Bethesda, MD
  • ... services to customers. Business Acumen - Knowledge, insight, and understanding of business concep
  • 5 days ago

Manager, Claims Operations- Washington DC/Baltimore/Philadelphia
  • USAA
  • Washington, DC
  • Bachelor's Degree OR 2 or more years demonstrated leadership which may include people management experience in P&C Claims, Financial Services Industry, Customer Service Industry, or equivalent ...
  • 6 days ago

Automotive Service Manager 8172
  • EasyCare Recruiting
  • Rockville, MD
  • If you are driven to help people, passionate about customer service and ready to lead a successful ... Manage the store's workflow in an effective and efficient manner. * Train Advisors to possess the ...
  • 6 days ago

Assistant Real Estate Manager
  • AION Management
  • Silver Spring, MD
  • Under the direction of the Property Manager, the Assistant Property Manager is responsible for ensuring excellent customer service in the daily management of the community, coordinating of all ...
  • 6 days ago

Germantown is an urbanized census-designated place in Montgomery County, Maryland. With a population of 90,676 as of 2013 U.S. Census Bureau estimates, Germantown is the third most populous place in Maryland, after the city of Baltimore, and the census-designated place of Columbia. Germantown is located approximately 25–30 miles (40–48 km) outside of the U.S. capital of Washington, D.C. and is an important part of the Washington metropolitan area. Germantown was founded in the early 19th century by European immigrants though much of the area's development did not occur until the mid-20th centu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$53,462 to $82,023
Germantown, Maryland area prices
were up 1.3% from a year ago