Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Attention Customer Service Personnel : Help Shape the Future of Products and Services! Do you thrive on helping others and have a knack for understanding their needs?
Help shape the future : Your feedback will directly influence the development and improvement of products and services used by millions.
Flexible hours : Work whenever your schedule allows, from evenings and weekends to during your lunch break. Earn extra income : Supplement your current income with every insightful opinion you share.
No selling, no complaints : This is not a customer service role. You won't be dealing with frustrated customers or resolving technical issues.
As a Research Panelist, you'll : Participate in online surveys and individual interviews. Share your honest and detailed feedback on a variety of topics.
Be an active listener and provide thoughtful responses. Maintain confidentiality and adhere to research protocols. All you need is : Access to a computer, phone or tablet Access to the internet.
Fluent English communication. Ability to work independently and meet deadlines. prior experience in customer service isn't required.
Ready to make a real difference with your customer service expertise? Join our community of Research Panelists and help us create better products and services for everyone! Click to apply today and look out for email communication from us. Powered by JazzHR
Last updated : 2024-04-11
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0 Merchant Card Customer Service Manager jobs found in Gulfport, MS area