Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Do you have high expectations for customer service? Join the team of dedicated patient care advocates at Legacy Home Health Agency, delivering quality customer service to meet their patients' needs.
We are looking for a Customer Service Manager who knows how to build and support the systems and teams needed to prioritize and track customer issues and, in the process, deliver quality customer service!
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*Supervisory experience in a related or applicable industry may substitute for education.
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0 Merchant Card Customer Service Manager jobs found in Laredo, TX area