Merchant Card Customer Service Manager jobs in Maryland

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2020

CSR & CRM - Immediate Start - No Experience? No Problem!
  • Competitive Business Development Team
  • Baltimore, MD
  • Immediate Start in CSR & CRM Chrome Solutions is a national Marketing & Sales firm that specializes in marketing and promotions. Becoming one of the most successful marketing firms in the Baltimore ...
  • 8 hours ago

Customer Service Assistant Manager - Full Training
  • Competitive Business Development Team
  • Baltimore, MD
  • Customer Service Assistant Manager We are looking for a full-time employee who will provide customer service and customer support to the organization. This position will initiate and/or implements ...
  • 8 hours ago

Weekly Pay! Customer Service/Sales Representative - Immediate Hire!
  • Brand Management Firm - IMMEDIATE HIRES
  • Catonsville, MD
  • This position leads into our management training program. Customer Service Duties: ✔ Complete paid training on product & service information ✔ Assist customers with all inquiries and transactions ...
  • 14 hours ago

Resident Services Manager
  • UDR Inc
  • Towson, MD
  • Analyze relevant data to determine and document common customer service issues. * Identify and ... Manage and maintain an exemplary community website and social media campaign in order to promote ...
  • yesterday

Assistant Manager - Jumpers Hole Rd Dash In
  • Dash In
  • Pasadena, MD
  • Dash In is a leading convenience merchandise and motor fuel marketer of The Wills Group, Inc ... The essential function of an Assistant Manager will be to provide customer service including ...
  • yesterday

Customer Service
  • Aerotek
  • Frederick, MD
  • Responsible for all aspects of export order management, as applicable. * Verifies conformity to the ... Documents customer feedback and complaints regularly as Service Requests in Oracle ERP system so ...
  • 2 days ago

Customer Service Specialist
  • Washingtons Green Grocer
  • Lanham, MD
  • The Customer Service Specialist interacts with current and new customers by answering calls along ... Manage incoming calls * Identify and assess customers' needs to achieve satisfaction * Keep records ...
  • 2 days ago

Customer Service Representative- (Work Remote Available)
  • American Income
  • Towson, MD
  • The Customer Service Representatives are responsible for matching client needs to products and ... Looking for independent, driven individuals who can organize and manage their own process and ...
  • 6 days ago

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$51,495 to $79,009