Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Here, you’ll be proud to be a part of a company known for putting safety and people first, combined with uncompromising integrity.
Job DescriptionService Partners has an opening for a Customer Service Representative to join our team and enhance our business.
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers.
If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
APPLY NOW!Why work for Service Partners?* We invest in people, work hard and have fun doing it* Medical, Dental and Vision Benefits* Life Insurance and Disability Coverage* Paid Time Off* 401(k) with a company matchDo you have what it takes?
With a distribution US network of over 75 locations and 850 employees, we provide insulation, roofing, gutters and many other products to our retail and contractor customers.
With 20 years of industry leadership we pride ourselves on delivering superior value to our customers.TopBuild Corp. is an equal opportunity employer.
EOE Protected Veterans / Disability. TopBuild Corp. (NYSE : BLD) is the leading installer and distributor of insulation and building material services nationwide.
With over 220 TruTeam and 75 Service Partners locations across the United States, there are a variety of career opportunities awaiting you!
Last updated : 2024-03-26
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0 Merchant Card Customer Service Manager jobs found in New Bedford, MA area