Merchant Card Customer Service Manager jobs in Potomac, MD

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2020 Salary.com)

409 Merchant Card Customer Service Manager jobs found in Potomac, MD area

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Sports Enthusiast? Become a Customer Service Representative STAR
  • Instill, Inc.
  • Rockville, MD
  • Sales, Marketing, customer service, manager, full time, retail, management, project manager, sports, insurance, real estate, car sales, membership sales, education, training, customer service ...
  • yesterday

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CSR/Contract Administrator
  • Construction Trades Company
  • Washington, DC
  • Reporting to the Operations Manager, and making great customer service the top priority when interacting with customers, the primary responsibilities for this role will be to: ยท Accurately take ...
  • 2 days ago

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(CSR) - Customer Service | *No Experience Necessary*
  • FTI Technology Inc.
  • Alexandria, VA
  • Customer Service Representative *No Experience Necessary* FTI is looking for a Customer Service ... Establishing and maintaining effective relationships with specific managers and end-user customers
  • 3 days ago

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Customer Service Representative - Work From Home
  • Bah Agencies
  • Laurel, MD
  • Customer Service Representative Our organization is looking for Customer Service Representatives ... The right candidate will be placed on a "Management Fast-Track" program on a MISSION to promote to ...
  • 5 days ago

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Customer Service Representation Wanted
  • Alpha Agency Careers
  • Arlington, VA
  • As a Customer Service Benefits Representative, you will be assigned to a territory manager that will ensure your success, and give you hands-on one on one training. You will also have the choice to ...
  • 5 days ago

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Customer Service Representative (CSR)
  • IAP Worldwide Services
  • McLean, VA
  • As a world-class leader in providing seasoned program management, IAP leverages and integrates its ... The Customer Service Representative provides onsite full-time Customer Service & Concierge Desk ...
  • 6 days ago

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Entry Level CSR/Client Relations/Sales **Great for recent grads**
  • FTI Recruiting
  • Fairfax, VA
  • A commanding desire to learn and succeed in sales and business development * 1-2 years related experience in marketing, sales or direct customer service * CRM experience is a bonus * B2B experience ...
  • 7 days ago

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Microsoft Dynamics CRM Expert
  • World Services LLC
  • Washington, DC
  • ... services technology landscape. Advice on complex Dynamics 365 CRM business cases and propose comprehensive solutions based on Dynamics 365 CRM implementation. NOTE: MUST be a US Citizen or Green Card ...
  • 7 days ago

Potomac (listen (help·info)) is a census-designated place (CDP) in Montgomery County, Maryland, United States, named for the nearby Potomac River. In 2013, CNNMoney listed Potomac as the most affluent town in all the United States, based on median household income. Potomac is also the seventh-most top-educated American small town according to Forbes. Bloomberg Businessweek labeled Potomac as the twenty-ninth-richest zip code in the United States in 2011, stating that it had the largest population of any U.S. town with a median income of more than $240,000. In 2012, The Higley Elite 100 publish...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$54,947 to $84,302
Potomac, Maryland area prices
were up 1.3% from a year ago