Merchant Card Customer Service Manager jobs in Towson, MD

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2020 Salary.com)

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344 Merchant Card Customer Service Manager jobs found in Towson, MD area

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Restaurant / Retail / Customer Service Experience Wanted!
  • Innoteq
  • Columbia, MD
  • We prefer to train our managers through a company developed training program, so no experience is ... Customer Service * Marketing / SalesTeam Management Unfortunately, we cannot hire everyone. So we ...
  • 5 hours ago

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Customer Service Representative- (Work Remote Available)
  • American Income
  • Towson, MD
  • The Customer Service Representatives are responsible for matching client needs to products and ... Looking for independent, driven individuals who can organize and manage their own process and ...
  • 3 days ago

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Customer Service Representative
  • The Pop Up Inc
  • Baltimore, MD
  • Working hands-on with the Management team to ensure customer satisfaction and increase profit margins * Grasp Changes efficiently in policies or renewals Requirements: * 1-2 years of Customer Service ...
  • 3 days ago

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Immediate Hire: Customer Service Representative
  • Competitive Business Development Team
  • Towson, MD
  • Able to manage difficult or emotional customer situations and respond promptly to service requests ... to meet customer commitments. This is an entry-level position: We are looking for someone that is ...
  • 4 days ago

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Retail Service Merchandiser - PT
  • Acosta Sales & Marketing
  • Parkville, MD
  • ... customers by effectively working in teams to perform reset and remodel work including, but not ... Report and discuss observations and issues with Mandate Senior Area Manager/Mandate Area Manager
  • 6 days ago

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Store Manager
  • Staples
  • Towson, MD
  • ... your customer win. * Lead merchandise sales, print & marketing services and retail operations ... Coach every manager and supervisor to create a culture of consultative selling and total solutions
  • 6 days ago

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(CSR) Full Time Customer Service Representative
  • Professional Marketing Team
  • Towson, MD
  • Strong relationship management skills * Ability to adapt to a rapidly changing business and ... Customer Service Representative, apply today!
  • 6 days ago

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Customer Service Specialist - Immediate Hire!
  • Professional Marketing Team
  • Towson, MD
  • Manage and service existing customer relationships * Answer all potential customers questions in a professional manner * Always operate with the highest degree of urgency and care; remembering we are ...
  • 6 days ago

Towson is located at 39°23′35″N 76°36′34″W / 39.39306°N 76.60944°W / 39.39306; -76.60944 (39.392980, −76.609562). According to the United States Census Bureau, the CDP has a total area of 14.2 square miles (37 km2), of which, 14.0 square miles (36 km2) is land and 0.2 square miles (0.52 km2) (1.06%) is water. The community is located immediately north of Baltimore City, inside the Beltway (I-695), east of I-83 and along York Road. Its census boundaries include Pikesville to the west, Lutherville and Hampton to the north, Parkville to the east, and Baltimore to the south. Major neighborhoods...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$51,342 to $78,775
Towson, Maryland area prices
were up 1.5% from a year ago