Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Duties will include assisting customers with cashing checks, accepting deposits, answering customer questions and other customer service related responsibilities. Candidates must have excellent customer service and communication skills.
First United Bank is a community bank that strives to provide innovative banking solutions and products to fully meet our customer needs. We offer a competitive compensation and benefits package.
EOE/M/F/Vet/Disabled
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
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Work Location: In person
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