Merchant Card Customer Service Representative jobs in Lawrence, MA

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)

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Customer Support Representative
  • Iron Tree Service
  • Beverly, MA FULL_TIME
  • Iron Tree Service is a fast-growing, premium tree service company. We are looking for dedicated, career-minded individuals to join our customer service team. We offer opportunity for long term employment, growth and career advancement. The Customer Service Department is a critical part of our success. In this role you will have daily interaction with our existing and future customers as well as provide critical support to the outside sales department.

    If you are looking to grow and develop your career, Iron Tree Service is the right opportunity for you.

    Responsibilities:

    • Answer inbound customer calls in a timely manner
    • Make outbound calls to customers to review our 100% satisfaction guarantee
    • Support outside sales team
    • Demonstrate empathy and understanding of customer problems
    • Professionally interact with other departments
    • Accurately document calls and assignment of calls based on established procedures
    • Follow scripting to provide consistent experience for customers and potential clients

    Qualifications:

    • High school diploma or equivalent
    • Associate's degree or greater is a plus
    • Success in a team environment
    • Previous experience in service industry is a plus
    • Excellent communication skills, both verbal and written
    • Ability to multitask
    • Exceptional customer service and phone skills
    • Strong attention to detail with problem solving capabilities
    • Comfort with various software applications and/or ability to adapt and learn them

    Benefits: 401(k) matching, Health insurance, Paid time off

    Iron Tree Service is proud to be an Equal Employment Opportunity (EEO) employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    Job Type: Full-time

    Pay: From $21.00 per hour

    Benefits:

    • 401(k) matching
    • Health insurance
    • Paid time off

    Schedule:

    • Monday to Friday

    Experience:

    • Customer service: 3 years (Preferred)

    Work Location: In person

  • 23 Days Ago

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Supervisory Contact Representative (Customer Service Group Manager) NTE 1-Year
  • Internal Revenue Service
  • Andover, MA FULL_TIME
  • Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at w...
  • 10 Days Ago

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Customer Service Representative
  • HH Brown Shoe
  • Andover, MA FULL_TIME
  • Responsibilities: · Import EDI orders · Review details of incoming orders and advise sales reps and/or customers of any corrections needed: prices, ship windows, payment terms, etc. · Collaborate with...
  • 18 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Beverly, MA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 19 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Ipswich, MA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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Customer Service Representative
  • TTM Technologies - North America
  • Salem, NH FULL_TIME
  • TTM Technologies – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer Come join an innovative team that is making a difference to our customers and partners in...
  • 20 Days Ago

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0 Merchant Card Customer Service Representative jobs found in Lawrence, MA area

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Registered Client Service Associate
  • Transcend Practice Management
  • Framingham, MA
  • Job Description Job Description REGISTERED CLIENT SERVICE ASSOCIATE MUST HAVE FINRA LICENSE IN THE FINANCIAL SERVICES IN...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • DB Roberts
  • Wilmington, MA
  • Job Description JOB SUMMARY The major objective for this position is to provide essential elements of support for the In...
  • 3/27/2024 12:00:00 AM

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Wealth Management Client Service Associate
  • Lead Advisor
  • Chelmsford, MA
  • •Support the Financial Consultants by processing account applications and paperwork, obtaining necessary account documen...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Essity UK Limited
  • Dunstable, MA
  • ****About the Role**** Essity has an opportunity to work in our excellent Customer Service Operations function to provid...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Charles River Community Health, Inc.
  • Boston, MA
  • **Customer Service Representative** **Department:** CUSTOMER SERVICE **Office:** Brighton, MA **Customer Service Represe...
  • 3/27/2024 12:00:00 AM

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Client Relations Representative - Logistics Coordinator
  • Barrett Tree Service East, Inc
  • Medford, MA
  • Job Description Job Description Barrett Tree Services East is a TCIA-accredited premiere tree care company based in Medf...
  • 3/26/2024 12:00:00 AM

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Client Service Associate
  • Edelman Financial Engines
  • Burlington, MA
  • Description Client Service Associate At Edelman Financial Engines, we believe everyone deserves to move their financial ...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Moore Staffing Services
  • Andover, MA
  • Job Description Job Description Customer Service Support Representative Summary: Provide customer support with our growi...
  • 3/26/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 7.4 square miles (19 km2), of which 7.0 square miles (18 km2) is land and 0.4 square miles (1.0 km2) (6.07%) is water. Lawrence is on both sides of the Merrimack River, approximately 26 miles (42 km) upstream from the Atlantic Ocean. On the north side of the river, it is surrounded by Methuen. On the south side of the river, the town is bordered by North Andover to the east, and Andover to the south and southwest. Lawrence is approximately 30 miles (48 km) north-northwest of Boston and 27 miles (43 km) southeast of Manc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$35,806 to $48,071
Lawrence, Massachusetts area prices
were up 1.6% from a year ago