Merchant Card Customer Service Representative jobs in Utica, NY

National Retail Solutions Plus nrsplus.com provides Point of Sale and Credit Card Processing technology to our customers. Our sales team is rapidly growing and you could be a vital teammate with us. Apply Now!

We offer a base salary, commissions, a travel reimbursement program, health benefits (medical, dental, and vision), and a 401k! 

These two products, Point of Sale devices and Merchant Services (can be sold separately or bundled together for best value), provide our sales team with two different ways of earning our generous commission compensation.

Let’s talk about your potential earnings:

There are both upfront and residual payments that you can earn on our Point of Sale and Merchant Services tech. 

You earn upfront commissions when you first make the sale and residual payments as your client base continually use our products.

Our team looks for highly self-motivated individuals who thrive on achieving success with their strong people skills.

We would ideally like to see some experience in selling either point of sale or merchant services solutions, but we are totally open to those looking to start their own career.

Bilingual is a plus, but not a requirement.

• Make commissions from direct sales of our Point of Sale devices, Merchant Services, Cash Advances, Loyalty Programs, and portfolio of retail products.
• Drive the completion of the application process, follow-ups, and close deals.
• Help our customers understand how to use our services effectively.
• Light tech support on your customers' equipment.
• Set up and follow up on installation and appointment schedules.
• Interact with multiple levels of support including Operations/Sales, Finance, and Help Desk.

• Motivated Individual with at least 1-2 years experience in selling Merchant Services
• Prior experience with PoS implementation and sales.
• Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered
• Must be prepared to travel and go door-to-door visiting customers
• Basic computer skills – comfortable using tablet and/or Bluetooth equipment
• Knowledge of MS Office and CRM required
• Ability to communicate, present and influence key stakeholders at all levels
• Proven ability to multitask while maintaining sharp attention to detail

About Us:

NRSPlus operates a nationwide point-of-sale (POS) terminal-based platform for independent retailers; c-stores, grocery, tobacco, and liquor stores. With robust hardware and powerful software with a merchant touchscreen interface, the POS helps retailers compete and thrive, with sales,  inventory and user management tools, one-touch Boss Revolution® sinless recharge, a built-in, free customer loyalty program plus optional, integrated NRS PAY (and other) credit card processing services. NRS PAY is a service of National Retail Solutions, offering honest, best-rate credit card processing. CPGs and manufacturers are able to leverage the NRS platform to provision promotions, coupons and special offers for independent retailers and their multicultural customer demographics. Advertisers can reach customers at eye level at checkout, on the POS’ large, customer-facing screen. NRS is a subsidiary of IDT Corporation (NYSE: IDT).